It's one thing to have somebody look at you in contempt and talk down to you. But to have someone be a total jerk to you and have to smile and thank them for the experience? That's a difficult life to lead. And it's being led by just about anyone who has ever had to deal with the public in any way. For some reason customers think that you can not only read their minds, but also deserve to lick their shoes.
Anyone who has worked customer service has seen some of the more entitled, ugly sides of humanity. For example, this time a customer was furious for not being seated at closing time or these unfortunate times people went full Karen. Having to work in a professional setting that depends on you being nice to people who wish they could melt you with their eyes is a singular experience, and it's something that only those who've worked customer service can really fully understand.
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