Customer Gets Mad Over Extra Time, So They End Up Getting Less

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  • 01
    Font - r/pettyrevenge + Join u/LoiGrimm · 23h A customer was mad I gave them extra time so I gave them less I'm (31m) a trucker for a parcel shipping company and my main job is to pick up parcels from big customers and haul it back to the terminal for distribution. I've been doing this for about 7 years now and I'm very good at my job. I have a set route every day and the same customers. They have a deadline for pickup, which is stated in a contract. But trafic is unreliable and sometimes stuff
  • 02
    Font - I have a customer who is set to be picked up from lets say 17.00 every day. Because l'm a very efficient driver | rarely need to be there before 17.30 to be in time for my next customer. Which gives them extra time to pack orders as they are still open until about 19 in the evening. There are no other trucks incoming at the time so l'm not blocking anything. Extra time should be good right? Except they have this annoying habit of never being finished on time and even when they see me load
  • 03
    Font - And sometimes when I get there they are not. There will be a finished pallet ready for me but no people. No problem though, I just load up and leave. Usually about 10 to 15 minutes later they then call me to say I "forgot" a pallet and need to turn around. That they can't be expected to be done cause they never know when I arrive. I always arrive within a 15 minute window. Every day. If I'm later I call them. They have extra time and they still can't be finished on time. And try to blame
  • 04
    Font - I got so tired of it I went back to arriving exactly at my scheduled time. And leaving on time. They weren't finished? Too bad, I have the contract on my side. They agreed to it and signed it. They then tried to call my boss and complain because now I left almost 30 minutes earlier than before. But he's awesome and just said 'though luck, not my problem' 3.1k 41 ↑, Share

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