Nursing Home Maintenance Guy Gets Revenge On Scummy Satellite TV Companies For Elderly Residents

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    Font - Posted by u/memphisgrit 11 hours ago & 433 33 Maintenance guy at senior living center gets revenge on satellite TV companies. Over 200+ residents emerge victorious! I'm the maintenance director at an independent senior living center. It's pretty much an apartment complex in which you have to be a senior citizen to reside. We provide three meals a day, house keeping, activities, a bus for transportation, and several other amenities to increase the quality of life because more times than no
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    Font - Each resident during the daytime either listens to the radio, play crossword puzzles, or most of the time watch their favorite TV shows. We do not provide television service, each resident has to provide it themselves, if they choose. Over the last year there has been a trend of televisions not working in countless units and when this happens they are very upset. When I get a work order for a TV, I go and check it out. Most of the time there is nothing I can do. If the cable isn't cut, ev
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    Font - They weren't having that. They wanted me to go to each individual unit and have that particular resident call them. This is almost impossible. A lot of them have trouble hearing and discussing complex matters over the telephone, let alone know the four digit code and the answer to the secret question. One resident was out of service for over 60 days and I demanded that they refund or discount this particular resident properly. They ended up only giving her $21 off, which isn't even half o
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    Font - I have discussed this numerous times with the owner of the facility of the last year. The last time I spoke with him about it, he gave me the okay to handle the situation and do whatever needed to be done to fix the issue. My options were limited and the only feasible option I could concoct was using a land line company that didn't need a satellite dish. Well, I have officially finished running new coax to every single unit and a landline company as came in and installed boxes and service
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    Font - I couldn't be happier for my residents.
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    Font - crateofkate 10 hr. ago Never get between a grandma and her stories. 648 Reply Share pissingorange 8 hr. ago *program 111 Reply Share deathsshadow1018 hr. ago *Soaps 80 Reply Share InsGadget6 8 hr. ago Can you pass me that TV Guide?? Yes, on the TV tray there, under the Reader's Digest. 80 Reply Share ...
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    Font - 7leprechaun7 10 hr. ago Ain't nobody gonna be talking that way to Miss T! Good stuff here, really good stuff 286 Reply Share memphisgrit OP. 10 hr. ago. edited 10 hr. ago I mean come on, she's 92 years old, a firecracker but nevertheless a bit aged... Every single time they ask her for the four digit code and she never remembers it. This causes her to get all worked up like you wouldn't believe. She would even start to shake. This makes my blood boil. Never again, I say! 297 Reply Share
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    Font - the_real_grinningdog · 10 hr. ago Top tip from my 92 year old FIL, who lives in a nice block of flats, and my 97 year old late aunt. Bluetooth headphones! My FIL discovered this by himself (he's a bit of a techie) so he didn't have the TV on really loud. With my aunt we told her that the speaker was broken on her TV so she had to try the headphones. She loved them - just as well because even her deaf neighbours were complaining at the facility. 112 Reply Share
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    Font - computergeekguy · 10 hr. ago Good work! Sometimes the only way a company can improve is if they see an impact on their bottom line. 147 Reply Share memphisgrit OP 10 hr. ago I was really giving them every opportunity and they blew each one... The biggest issue, IMO, was them sending a different tech out to the property every time and someone different on the phone whenever I called. It was always someone completely unfamiliar with the issues. This can play hell on trying to fix systemic i
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    Font - sbdtech 10 hr. ago I love your heart towards your residents. It makes me sad that this isn't pro revenge. They lost revenue but only revenue. I hope they are held accountable for their actions soon. Please report them. 89 Reply Share memphisgrit OP 10 hr. ago Well, when I told the customer representative on the phone that I was going to throw the satellite dishes in the dumpster and that they could retrieve them at the end of the day, he replied with "you can't do that". Watch me. They br
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    Font - creepymeat 10 hr. ago Good for you. As someone who previously did work at retirement homes (in the UK) the company I worked for had a rate contract with the homes. This meant we could only charge them set prices for particular problems. I worked in pest control so it might be £12 per call for ants, £14 for mice, £10 for silverfish etc etc. There would regularly be mice present throught the entire complex but due to the rate contract we were prohibited from doing treatments throughout as w
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    Font - Anotherminion1 10 hr. ago Make sure you follow up with your residents that the satellite company did cancel them. And very well done! 39 Reply Share db2-5 hr. ago Very much this. They'll keep charging until they're compelled to stop. 44 4 Reply Share
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    Font - Oo__II__00 10 hr. ago For a finishing move, dump all the dishes and coax on the front doorstep of the local dish provider branch. Bonus points for tying it all into a giant ratsnest, per the installer's level of aptitude 32 Reply Share

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