Barista Drops Senior Discount Money In Angry Karen's Coffee

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Ben Weiss • Writer and Editor
Aug 20, 2022 11:00 AM EDT

Sometimes, you just reach the limitations of what you can put up with. This barista had it with a customer who angrily kept on demanding her discount over and over again. This thread was posted on Reddit's r/MaliciousCompliance subreddit by user u/MrSeanTaylor1980. 

 

The Redditor recounts a story from a friend, who worked at a coffee shop in a small community in Canada with a large retiree population. Everyone there knows about the senior discount. When an elderly customer, who the Redditor confirms did not suffer any illness or serious impairment besides being a Karen, walked into the coffee shop, she immediately asked for the senior discount. The barista confirmed that he would add the discount to the order but kept on asking what the customer actually wanted to order, only to be cut off and yelled at for not giving the woman her discount. After this happened over and over again, the barista snapped, dropped a dime into a small coffee, and handed it to the woman before going on break and never returning. Technically, the lady did get her discount!

 

We've seen other customer service stories like this. Like this Karen who got exactly what she deserved.

 

Keep scrolling below for the original story and some of the best comments!

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  • 01
    Font - r/r/MaliciousCompliance Posted by u/MrSeanTaylor1980 22 hours ago 235 What Do You Want In Your Coffee? SOC Not my story but it happened to a friend of mine. Like many Canadians, he worked in a famous coffee chain named after a hockey player. These restaurants can get very busy during the peak times of the day so patience can run a tad thin in the workers. My friend lived in a small town with a high retiree population. So this coffee house gave a senior's discount and the seniors knew abou
    via MrSeanTaylor1980
  • 02
    Font - One day, a senior woman came in during the afternoon rush and my friend greeted her as he normally did. "How may I help you?" Old Lady: "I want a small coffee and my senior's discount." Friend: (pouring the coffee into the cup) "Ok, what would you like in your coffee?" Old Lady: "I want my senior's discount." Friend: "Yes, ma'am. I will give you your discount. How do you take your coffee?" Old Lady: (getting more demanding) "I want my senior's discount!" Friend: (getting exasperated) "Ma'
    via MrSeanTaylor1980
  • 03
    Font - My friend had reached his end. The senior's discount on a small coffee worked out to be about $0.10 so he reached into the cash till, picked out a shiny new dime, dropped it into the coffee, put the lid on, handed it to the old lady and said, "Ok ma'am. One small coffee with the senior's discount." He immediately went for a break and never came back. EDIT: I just wanted to drop a note since I'm seeing a lot of comments mentioning that the lady may have been deaf or have some kind of menta
    via MrSeanTaylor1980
  • 04
    Font - Frankjc3rd 20 hr. ago I've gotten a senior discount by accident because I have gray in my beard. I never dissued them of that fact.
    via Frankjc3rd
  • 05
    Font - ebeth_the_mighty. 20 hr. ago I'm not old enough for senior discounts. I've been offered them a few times in the last 10 years. I just smile, and say I don't qualify yet. Most clerks are embarrassed. One gave me the discount anyway because she felt she'd insulted me somehow. I'm a teacher. Of COURSE I look haggard. Vote Reply Share
    via ebeth_the_mighty
  • 06
    Font - thefrazdogg 20 hr. ago That's why I have stayed out of customer service. That's probably how I would handle people on the daily.
    via thefrazdogg
  • 07
    Human body - R3ix 21 hr. ago One might say your friend is still walking into the sunset today.
    via R3ix

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customer service discount barista malicious compliance coffee reddit thread Reddit rude
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