'She just thought she could scream her way out of this': Ignorant vacationing Karen runs up 5-figure roaming charges, ignores the only person who can help her

Remy Millisky • Writer and Editor

Jan 23, 2023 11:00 AM EST

Call center employees have to deal with one bazillion Karens, but this one in particular left the call operator with a huge grin. In the r/talesfromcallcenters subreddit, one brave phone operator shared this tale of stunning ignorance. Maybe if Karen reads this story now, she'll finally understand how badly she botched the math in this equation.

As the OP tells it, this Karen went on vacation and ran up a lot of money in roaming fees. Say you're on a tropical island and you check Facebook – now, you have to pay for the data that you used outside of your home country. It's probably just a few dollars. However, Karen here went to an island and had a scrolling marathon, racking up five figures in roaming fees! Yikes! What what she thinking?

However, Karen was lucky to get to OP on the line. They work for a major cell service provider, and they were really trying to help this woman reduce her massive bill and shrink it to a fraction of the size. People who scream at other people on the phone just don't like to listen, though, even when it's really to their benefit. Your loss, Karen!

Up next, check out this bartender whose reaction to reading a 1-star review about herself has the internet divided in two.

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