‘You didn't add the tea': Server gets cornered by customers after they demand tea, customers then demand a refund when they realize tea isn't on the menu

Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied 'tea', as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. OP was kind enough to practice patience with these folk, who weren't exactly the epitome of 'nice'.

One of the customers then asked for a 'Brown Sugar Milk Tea', which despite what it sounds like, isn't actually a tea. The immediate reaction from one of the customers was, 'We didn't order that'. OP began to explain that this tea wasn't actually a tea, but the customers weren't having it. OP told them that they would refund them for the tea, and offered to give them different items from the restaurant's vast menu, but again, the customers didn't budge. In fact, they began closing in on OP, who then freaked out and forced herself away from them and into the kitchen.

Scroll down to read what happened next. For more, here are the top last straws that made servers quit their jobs.

Like what you see? Follow our WhatsApp channel for more.

Advertisement

Stay up to date by following us on Facebook!

Tags

management customer service workplace-stories boba-tea rude customers server refund restaurant-menu waiter customers karen-customers Reddit tales from your server service industry

Scroll Down For The Next Article

Also From FAIL Blog

'I knew it would be a total mess': Micromanaging supervisor's simple mistake costs company $220k, gets fired

'I knew it would be a total mess': Micromanaging supervisor's simple mistake costs company $220k, gets fired

Trending Now

"Unschooling" aunt hires 23-year-old niece to tutor her homeschooled 13 and 9-year-old children, doesn't like it when she's told that she's the problem: ‘She started crying, said she didn’t feel very supported, and hung up’

"Unschooling" aunt hires 23-year-old niece to tutor her homeschooled 13 and 9-year-old children, doesn't like it when she's told that she's the problem: ‘She started crying, said she didn’t feel very supported, and hung up’

Parent of 15-year-old refuses to buy her cell phone, offers her pay-phone quarters instead: 'She says it's affecting her social life'

Parent of 15-year-old refuses to buy her cell phone, offers her pay-phone quarters instead: 'She says it's affecting her social life'

40-year-old coworker, fresh off her own extended maternity leave, pressures 24-year-old colleague into surrendering her pre-approved PTO vacation and drags in management and staff for backup: ‘ I can’t give up my time. This trip means a lot to me’

40-year-old coworker, fresh off her own extended maternity leave, pressures 24-year-old colleague into surrendering her pre-approved PTO vacation and drags in management and staff for backup: ‘ I can’t give up my time. This trip means a lot to me’

Chef makes an effort to bake cakes for coworkers' birthdays, only to have none of them do anything for her birthday, she refuses to keep the tradition: ‘It's not worth the effort’

Chef makes an effort to bake cakes for coworkers' birthdays, only to have none of them do anything for her birthday, she refuses to keep the tradition: ‘It's not worth the effort’

Wealthy non-profit volunteer works for free for 15 months, then gets accused of inaccurately reporting his hours, so he sends a $60,000 invoice to HR: ‘I didn't need the money, so I never billed for my hours’

Wealthy non-profit volunteer works for free for 15 months, then gets accused of inaccurately reporting his hours, so he sends a $60,000 invoice to HR: ‘I didn't need the money, so I never billed for my hours’

‘Alright, enjoy the chaos’: 18-year-old receptionist gets told to ‘stay in her lane’ by a new manager, then everything falls apart when she stops going above and beyond

‘Alright, enjoy the chaos’: 18-year-old receptionist gets told to ‘stay in her lane’ by a new manager, then everything falls apart when she stops going above and beyond

Advertisement