Customers do not care about what time the store closes, they just want their food. As the employee, you just have to enforce the rules your bosses tell you. If the store closes at 9PM, you have to shut the doors right then, but some customers will still try to squeeze in the door and do a last minute shopping spree.
It always surprised me when I worked retail that customers would act like that. I understand the frustration of really needing a product, and then that store locks the door in your face. But if you get angry at the poor employee who's just doing their job, your anger is misplaced. They can't let you in even if you scream until you're red in the face! Maybe it just makes these customers feel better to yell and stomp their feet a bit.
This person, u/SpoodsMcBeef, had an excellent tale of workplace malicious compliance. Working together with another coworker, the two employees did exactly as their boss requested, and got a nice overtime check to go along with their hard work.
Up next, these 20+ employees spilled their coworker's biggest mistakes ever, from technical errors to $2 million dollar mistakes.
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