'I literally dropped the tray of drinks': Defiant server maliciously complies to manager's demand

Service industry workers live hard and die by the same credence, having long ago had their garden of farks scorched by an onslaught of unruly customers, temperamental chefs, and unreliable restaurant managers. They're a hard, complex, and colorful bunch, often seeking reprieve from their demanding careers in all the wrong sorts of places. But it's one of those lifestyles that feels good until it isn't, and when the bottom card gets pulled out of the house, and the entire thing comes crashing down. Of course, when things get messy, with all these colorful personalities and complex relationships in a single tight space, things tend to get really messy.

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customer service malicious compliance server waiter customers waiting customer talesfromyourserver food service service tales from your server service industry
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