'I turned my badge into their admin and left': Bait and switch interview tactic tricks candidate into interviewing for a lower role than they applied to, they walk out
Hiring for a position as a regular manager is an exhaustive process, draining your time and resources, so it's really hard to imagine something like this ever happening with a manager who is concerned about their own time. But, there are those within certain organizations whose job it is to recruit full-time, and these recruiters and certain members of HR constantly scout and search for strong talent even if the organization really doesn't need them. This works in large corporations that are literally always (or soon going to be) hiring one role or another, but when the practice is adopted by smaller organizations that are looking to "stay competitive," there can be some knock-on side effects.
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Through their endless searching for talent, they may find themselves interviewing candidates they don't really need and that the organization isn't really hiring for, seeking to reel in their hooked candidate anyway by encouraging them to take less pay than had been offered or just a straight-up different and less-senior role, changing the offering that the hook had originally been baited with a last-minute sleight of hand. That's likely exactly how this candidate found themselves interviewing for a position that didn't really exist, not that they knew that until halfway into the interview when proposed circumstances began raising red flags.
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They had been approached initially on LinkedIn by a recruiter who encouraged them to apply for a management role that their “growing” organization was hiring for. When the day came, they made their way to the site, and while one of the interviewing panel wasn't present, the interview started off well enough. Questions seemed to be pointed to the management role they had applied for. It wasn't until another (random) manager, who wasn't the missing interviewer, stumbled in and began asking them customer service questions that the entire thing began to unravel. It began to seem like they were being interviewed for entry-level positions while the rest of the interview team bewilderingly refused to acknowledge that fact.
I like the suggestion in the comments that the clueless random manager was the one being replaced and will choose to believe this may have been the case—although a simple bait and switch is the most simple possible explanation.
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