Karens have the uncanny ability to identify, single out, and berate people who work customer service jobs, accosting them with wanton fury regardless of whether or not they even happen to be working at that time—or are even employed by that place at all.
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When I worked retail, this would happen to me on my days off, I'd occasionally be in the store as a customer, wearing nothing that would possibly identify me as an employee of the store, and customers whom I had never seen before would single me out and ask me for help despite the fact that I was merely shopping myself. Maybe it's because I was apparently comfortable milling around the store, but it's almost as if they shared the instinct of a predator that allows them to single out the weakest member of a herd.
This Karen singled out this bookstore worker while she was relaxing on her coffee break at a nearby cafe, the Karen assumed that just because the worker was dressed as someone who worked a job she must be there to serve her, and should do so immediately.
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