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Either way, the point is this: investing in a skilled workforce and in the proper tools to do their job opens up the doorway to success. Conversely, cutting too deeply into the bottom line with cost-saving measures and not investing in workers will result in a slow death of your operation… even if it looks good in the short term on your quarterly business report.
This is perfectly illustrated in this classic story in which this worker detailed how their employer skimping on their benefits and remuneration led to their resignation, which in turn led to the loss of one of the company's top clients.
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