'Have fun being unemployed': New manager tries to take a cut of servers' tips, servers band together to get her fired

Rule number one of being a manager should be to never become the enemy of your team. Of course, it's nearly impossible to be the best friend of your team members. There will always be a power dynamic there and a sense of authority and professionalism that you cannot shake (nor should you, in many cases). However, what you do need to do is create a sense of approachability and to lead with empathy and understanding. This is, of course, easier said than done, and there are certain work environments that do not lend themselves well to these important facets of managing a team. A restaurant, for instance, is not the easiest work environment to be a team leader.

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