'This is lousy customer service': Train passengers book seats in a strict phone-free zone, passengers maliciously comply, exposing the pointless policy
We understand that phone-free zones are, in theory, a productive idea to help save chronically online folks like myself, but in practice, these policies never work. At a certain point, one has to wonder to what extent it's worth it to keep on enforcing silly rules like this given that people will always find a way to circumnavigate those rules or, if they do comply, they are not going to have a fun time doing it. On top of that, the reality is that in this day and age, you genuinely need access to your phone for important things, whether it's access to tickets, payment, or Google for when you absolutely need to know who that actor with the eyebrows is again (it's Will Poulter).
In all fairness, even I understand that there are moments when we should be off our phones, but public transit is not the right moment for that. I want people listening to their music and scrolling on Instagram in silence on a train. I don't want them trying to talk to me. Are you kidding me?!
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This thread was posted to Reddit's r/MaliciousCompliance subreddit by u/ShelLuser42, who was on a train with his girlfriend when the conductor came by to enforce their strict no-phones policy. He genuinely threatened to fine OP, but that all changed when he asked for their tickets. Of course, OP had the tickets on his phone. That's when some clever malicious compliance ensued because OP and his girlfriend refused to give the conductor their phones, further proving that this rule was about as silly as rules can get. Keep scrolling below for the full story. When you're done, check out this post about an employee's malicious compliance toward his temperamental boss.
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