Dog Owner Consistently Arrives 2 Hours Late to Doggo Daycare, Sparking a Discussion Among Canine Enthusiasts

Author image for Eleonora Bader
Eleonora Bader
Dec 25, 2023 10:00 PM EST

Arriving late to doggo daycare is a big no-no in our book… It is disrespectful to the daycare and can hold up a lot of the planned activities…

Not to brag, but we always arrive on time with our Golden Retriever and Border Collie (Neptune and Jupiter). Their tongues sticking out, their tails wagging, their mouths making that barking noise that we all could go without sometimes… They are ready and set to go! Day, night, it does not matter. Our dog daycare attendant loves our cute canines, probably more than they love her, if that is even possible.

This daycare attendant uploaded a post to r/dogs, asking for some advice after one of their clients was consistently late. One, or two hours was the norm, which is completely unacceptable. Many Redditors piped in with their thoughts and also urged the poster to charge extra. We have to agree, as it should not be okay to be so late and get away with it. Scroll down for the full story, and then check out these ridiculously cute cats with a festive feline bone.

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  • 01
    "Dog owner is always late- should I charge extra for doggy day care?"
    via Canva
  • 02
    Posted by u/LegitimateEmphasis56 3 days ago Dog owner is always late- should I charge extra for doggy day care? [Discussion]
    via u/LegitimateEmphasis56
  • 03
    I'm looking after a 5 months old setter puppy. Just to give some context, the owners been funny with my rates since I had her (2 months). I charge slightly less than London living wage for walks and a reasonable £35 for 9 hour day care at mine. The owner hasn't been in the country for 10 years prior to coming back this summer, so I don't think she understands the current economical climate. In the beginning
    via u/LegitimateEmphasis56
  • 04
    she's tried to take advantage of my services by trying to negotiate my already low price. Also- she's a doctor in Mayfair. So she really isn't short of money. This owner is always late. Usually by 1-2 hours and only lets me know on the day- and she never apologises. I've always let her off but I'm really feeling the urge to say something today
    via u/LegitimateEmphasis56
  • 05
    as I'm actively having to delay my evening plans today because of her super last minute notice to say she'll be turning up 2 hours late because she wants to grab dinner beforehand. Am I right to charge extra amount (thinking £5 per hour) in instances like these? I made it very clear from the beginning that I cover up to 9
    via u/LegitimateEmphasis56
  • 06
    hours. I even meet her half way for pickup/ drop offs (again- I usually accept these from my home only) because she's too lazy to make a 5 minute detour from the station she gets off at.
    via u/LegitimateEmphasis56
  • 07
    enlitenme 3 days ago Yup! I didn't take it seriously the first time my doggy daycare guy said after 10 minutes late it's a $5 charge. Once I helped work it I realized how much time he spends waiting on people in frustration. My daycare here is $7/hour.
    via u/enliteme
  • 08
    You need to be far more firm in your boundaries with opening hours. Obviously emergencies happen, but if it's consistent, drop them as a client or charge significantly more. 107 Reply Share
    via u/enliteme
  • 09
    ZenBourbon edited 2 days ago 2 days ago. Late/rush fees should always be set high enough that you're delighted by late customers. Google says the average doctor makes £30.23 per hour while the average wage is £17.48 per hour.
    via u/ZenBourbon
  • 10
    I'd start at £60/hr late fee in 15 minute increments, with the option to schedule longer stays at a reasonable rate. The fee can always be waived for typically good customers. Reply Share 37
    via u/ZenBourbon
  • 11
    chaiosi 3 days ago Wow only $5! My daycare costs 25 after 10 minutes late and after an hour late they keep your dog overnight and charge the overnight boarding rate (just shy of 50) plus the 25 and you can't get your dog until morning 43 Reply Share
    via u/chaiosi
  • 12
    LeDonatella. 3 days ago 35 for 9 hrs? You need to up your rates, my friend B 132 Reply Share Legitimate Emphasis56 OP 3 days ago Unfortunately in London (/ my area), day care averages about 24-50. Mostly £35 ish hence why I
    via u/DeDonatella, u/LegitimateEmphasis56
  • 13
    chose it. I heard it averages high in the states! I agree it's low though, so I'm thinking about raising it. 27 Reply Share
    via u/LegitimateEmphasis56
  • 14
    OrganoMegaly. 3 days ago I'm in London (Camden) and would be looking at £50/day if I sent my dog to boarding (I don't, we have a walker). £35 is cheap. (Also, as a doctor too, we are on strike over low pay so she may not be loaded haha)
    via u/OrganOMegaly
  • 15
    Tess-Dubois 3 days ago Make sure you charge for any "part" of the late hour. I used to do childcare and would charge £5 per 15 mins or any part thereof. So 16 mins late meant £10. You have your own life to lead. She should value your time not waste it. Make sure she pays up on the day or refuse further service.
    via u/Tess-Dubois
  • 16
    Turbulent-Respond654 3 days ago Do you need her business? Could you easily fill this dog's spot with another dog that has a respectful owner? 32 Reply Share
    via u/Turbulent-Respond654
  • 17
    notTheFavorite- . 3 days ago That's my thought as well. I'd replace her and move on with less stress. 7 Reply Share
    via u/notTheFavorite
  • 18
    SoozeyQueue · 3 days ago. edited 3 days ago My dog daycare provider has a progressive rate that increases after 8, 9, 10 hours. I completely understand that if my dog is with her for longer she requires an extra walk and she will
    via u/SoozeyQueue
  • 19
    get hungry and unruly (daycare does not feed meals). I don't complain about the extra charge on long days and the rates encourage me to pick up sooner. 21 Reply Share
    via u/SoozeyQueue
  • 20
    PlatinumJax · 3 days ago Yes charge extra! She's taking advantage and also doesn't have manners 323 Reply Share
    via u/PlatinumJax
  • 21
    Glittering_knave · 2 days ago Sometimes, charging extra makes people think it's ok to be late, since they are paying you. Reply Share 26
    via u/Gliterring_knave

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