'We can't and won't help you': Front desk clerk refuses to help entitled hotel guest after he complained that his car got blocked while parking in a management-reserved spot

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Bar Mor Hazut • Senior Editor
Jan 4, 2024 10:00 AM EST

Why is it so hard for people to just read a sign and follow what it says? 

I agree, some signs can be really confusing. I once spent 15 minutes in front of a frustratingly unclear sign that was supposed to tell me whether or not I could park my car in that spot. Eventually, after consulting with some passersby, I decided it was not worth the potential parking ticket, and continued to look for a different parking spot for another 15 minutes. 

Even so, if there is a sign that says "Private Parking", I think it is pretty clear that the parking spot is in fact, private, and I should not park my car there. Apparently, this was not so clear for a guest at a hotel from the Reddit story down below, who decided to disregard the sign and park in a reserved spot. It did not end there, as the person who the spot was actually reserved for, ended up blocking the unwelcomed car and went on with his day. The entitled guest then angrily approached the front desk for help, which they did not provide.

Make sure you scroll down for the full story. When you are done, click here for a story of a guy who fell through his neighbor's roof, causing some neighborhood drama.

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  • 01
    Cheezburger Image 9859718144
    via Canva
  • 02
    The consequences of their actions, or "Don't just stupidly park your car on a private parking lot"
    via u/DaraenIsBausse
  • 03
    I think the title speaks for itself, but let me tell you more. It's a normal day, a saturday afternoon more precisely, which usually promises a lot of activities and no boredom. But "that" specific saturday? I knew there would be no boredom the very moment I arrived for my shift.
    via u/DaraenIsBausse
  • 04
    I clock-in, we do the briefing, and as the last piece of information the AM manager gives us, he informs us that one of our restaurant's guests (with no room) has been coming back over and over again to the Front Desk,
    via u/DaraenIsBausse
  • 05
    furious, for the whole past hour. He explains that it's because that guest parked his car on a private spot reserved for our upper management (director, the owners, etc) and that the person whom that spot is reserved for,
    via u/DaraenIsBausse
  • 06
    has parked his car right behind the guest's, and now, the guest is stuck and can't leave. Those spots are also private from 9am to 5pm, and it's 3pm, so that guest has to wait for 2 more hours before he can go home.
    via u/DaraenIsBausse
  • 07
    We all collectively agree that, yes, that guest deserves it. Really, it's literally WRITTEN on very big signs the numberplates of every car those spots are for, with all of the hours indicated, like - you cannot miss it! It's the first
    via u/DaraenIsBausse
  • 08
    thing you see when you arrive in the hotel's parking lot! Those spots are not even remotely close to the front desk, they're actually pretty far, and there's plenty of free space available closer, so there's no reason why this guest thought it would be a good idea to do that.
    via u/DaraenIsBausse
  • 09
    So, we go to the front desk, take over the shift, and first thing you know, the guest in question immediately comes to us. Tells us HIS version of the story. Completely omitting to tell us that it's a private, reserved spot. "How can you let this happen?? I want to speak to your general manager!"
    via u/DaraenIsBausse
  • 10
    And when our Front Desk manager comes to the front to tell him that we already contacted upper management to inquire about who is the owner of the car, and that they have no idea and the guest will have to wait until the person comes by themself, he gets even angrier.
    via u/DaraenIsBausse
  • 11
    "What a sy hotel!" "This is how you treat your guest!" He even goes as far as going to ask our bell boys to help him remove the car by force. And of course, nobody is willing to help him do that and they all pretend to be super busy.
    via u/DaraenIsBausse
  • 12
    By the way, we did get our general manager on phone, and he said "tell them to off". He's harassing us so much at this point that our trainer, a big guy with a big heart who is very, very good at his job, was duty manager and front
    via u/DaraenIsBausse
  • 13
    office manager into big hotels, and has compassion and empathy for even the people, steps up and tells him: "Sir, whose fault do you think it is?"
    via u/DaraenIsBausse
  • 14
    Not clever guest : That's not the question, we literally cannot go h- Trainer: Sir, you saw the signs, right? So whose fault is it? Not clever guest: okay, yes, that is MY fault, but -
    via u/DaraenIsBausse
  • 15
    Trainer: Exactly, so we cannot do anything about it, and you'll have to wait. The guest, flabbergasted, doesn't come back again.
    via u/DaraenIsBausse
  • 16
    We see him linger around, glare at us, swear and get mad in the void of something, but I think he got the message. You know, the consequences of your actions.
    via u/DaraenIsBausse
  • 17
    myatoz. 5 days ago Awesome petty revenge on an entitled and stupid person.
    via u/myatoz
  • 18
    Brilliant_Jewel1924 5 days ago Bold of him to call himself a "guest".
    via u/Brilliant_Jewel1924
  • 19
    ktk245 · 5 days ago I've noticed that no matter how large, legible, or prominent the signage....customers WILL NOT read it.
    via u/ktk245
  • 20
    appleblossom1962 5 days ago He is lucky you didn't have him towed
    via u/appleblossom1962
  • 21
    Specific-Incident-74 5 days ago Should have booted and towed
    via u/Specific-Incident-74
  • 22
    lostinthesolent . 5 days ago Your trainer is an awesome human being
    via u/lostinthesolent
  • 23
    voxam72. 5 days ago Depends on where you are, but some places treat blocking in a car like that as a crime in itself. If the guest was smart (and it's obvious that he isn't) he would have called the cops by now.
    via u/voxam72
  • 24
    To be clear, I agree that the guest is in the wrong, but he has an out. Which is why the manager that parked him in should have just had him towed.
    via u/voxam72
  • 25
    Friend-of-thee-court 5 days ago I'm guessing he didn't call the cops because he knew he was in the wrong for parking there. Which is why he was intimidating people.
    via u/Friend--thee-court
  • 26
    Relaxoland 4 days ago I used to live in a place with assigned parking, and there was drama at least once a month. the best time was when someone parked in a spot that was not
    via u/Relaxoland
  • 27
    theirs, and the angry resident *let the air out of the tires* of the improperly parked car. he was pretty proud of himself, even when I asked him how exactly that was supposed to get the car out of the way sooner. lol.
    via u/Relaxoland
  • 28
    ABO_777 4 days ago Huh expected guest to try calling tow company to help him and end up getting obstructing car moved away but his own car towed away and impounded? for being illegally parked.
    via u/ABO_777

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Tags

guests workplace-stories parking space hotel job front desk work reddit story petty revenge workplace entitled Reddit parking entitled people petty-revenge-reddit
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