‘She felt entitled to an extra discount, so I gave it to her’: Retail supervisor who already quit handles a demanding customer by giving her a ‘senior discount’

You get a discount, you get a discount, everybody gets a discount! I'm kidding, that's not how retail stores work. If everyone got a discount for no reason, the store would be out of business.

It's the retail worker's job to ensure that people don't show up with expired coupons, and this particular worker who had landed themselves the role of supervisor was very good at their job. OP had actually quit, giving in their two weeks' notice, and we all know that the moment you quit is the moment you just couldn't care less.

OP was working at the cashier when a very rude customer showed up to pay. She was on her phone, barely paying attention to OP, and when OP cleared their throat and asked her if she had any coupons that she would like to use as they rang up her total, the lady acted as if OP had interrupted her phone call. Maybe don't be on the phone while you're paying? No? Okay, then.

The lady threw a bunch of coupons at OP, all of which were unusable, and OP had to tell her that they were expired and therefore, the lady would not be able to get a discount. You can imagine how that went. Scroll down to read the rest, and then check out this restaurant owner who got his car towed after parking in his neighbor's assigned parking spot.

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Author image for Eleonora Bader Eleonora Bader
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discount two weeks notice credit card malicious compliance retail workplace stories reddit retail worker customers coupons senior discount supervisor payment malicious compliance reddit quitting
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