‘[My supervisor] is going to have a very “fun” conversation with him’: Entitled customer demands personal phone number of auto insurance employee, gets threatened with jail time instead
Working the phones in any job is not usually a very good time, but working the phones for insurance claims seems to be notorious for getting the worst of the Karen and male-Karen customers…
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Just like the internet, a phone call removes the face-to-face conversation, making it easier to say some things you might not say in real life. This kind of confidence is usually fueled by entitlement. This Redditor was working as a claims adjuster for auto insurance and had to deal with one of the worst Karens he ever encountered. This male-Karen was not only entitled but very shady. In fact, by the end of their conversation, the customer had to be reminded that what he was asking for could lead to jail time. Did that shut him up? It's to be seen. But the back-and-fourth tantrum this customer threw was all recorded and will be used against him. The next chat he is going to have won't be with OP, but with the supervisor who is very much prepared to call him out on his shady BS. Read the entire story below! And if you think this story was entertaining, you should check out this one about an entitled realtor getting a taste of karma.
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