FAIL Blog

'I hung up': Caller learns an important lesson after impolite words to service rep

We should have the expectation as a society that it's ok to deny someone service for being impolite to staff. This might actually teach people to be respectful and treat other people with common decency rather than with abject entitlement. Of course, as with anything else, there are grey areas and blurred lines and you might just end up talking to some egotistical service manager who is having a bad day. Still, professional courtesy should prevail even if they're not giving you the same.

This customer service rep lived the dream that everyone who has worked in customer service has had; Their company's policies allowed them to hang up on callers who were discourteous and who turned to expletives to try and get their point across. 

Like what you see? Follow our WhatsApp channel for more.

Posted by Brad Dickson
Advertisement

Stay up to date by following us on Facebook!

Tags

customer support customer service karens workplace-stories job malicious compliance retail karen-customer work customers customer workplace karen story karen

Next on FAIL Blog

Scroll down for the next article

Comments

Advertisement

Hot Today

'He agreed to buy me replacements... then backtracked': Brother refuses to cancel sibling's debt after his kids ruin expensive art supplies 1
'We won't serve you until you pay the bill': Dine and dash family returns to restaurant in attempt to do it again, manager makes sure they pay what they owe 2
'Stay in your lane': Restaurant chef spars with manager over leaving his station to help with a crisis, cue malicious compliance 3
25+ Employees share what their job doesn't allow them to tell customers: 'Black Friday sales are not really sales' 4
Client micromanages truck driver over delivery, trucker sends dozens of pointless photos for revenge: 'You want updates, I will give you all the updates' 5
'You can kiss your weekend hiking trips goodbye': Manager maliciously decries worker's desire for their weekends ordering them to work 6 days a week 6
20 Out of the box thinkers who were low key geniuses 1
20 Construction and DIY Flaws That Lack All Common Sense 2
'We won't serve you until you pay the bill': Dine and dash family returns to restaurant in attempt to do it again, manager makes sure they pay what they owe 3
25 Technology Memes for the Employees in Need of Tech Support 4
44 Scrubby Nurse Memes for Snarky RN's Working Another 12-Hour Shift at the Hospital 5
25+ Employees share what their job doesn't allow them to tell customers: 'Black Friday sales are not really sales' 6

Follow The Laughs

Terms | Privacy | Security | DMCA Policy
Advertisement