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It's another layer of frustration entirely when the traffic is caused by something entirely preventable, like an irresponsible driver, bad road design, or even just an errant traffic light. There's nothing you can do about the first and nearly nothing you can do about the latter two, either. It's likely whatever budget was allocated to creating that bit of road or installing that traffic light was long since exhausted; whatever politician or government official was advocating for it has long since checked it off their list; whatever government worker you get a hold of to try and fix the darn thing is probably so underpaid, overworked, and apathetic that they're not going to be in a hurry to help you either. And to be fair, from their perspective, what's the point? They know that anything they say will just be ignored—and they probably said something during the design process and were ignored anyway.
So, while it's not exactly right to take it out on the lowest-level government workers responsible for the thing you're mad about, making a lot of noise is sometimes the only way to get things done…
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