Entitled dude wants to cut a 150 person line, gets shut down: 'A middle-aged man [had] a screaming, crying tantrum'

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Brad Dickson • Managing Editor
Feb 8, 2024 7:00 AM EST

Some people weren't ever taught that they can't always have things their way—and it shows…

These days, being a preferred platinum, premium, premier, or bumbercrum-level customer really doesn't mean much of anything. Companies don't even really go through much to disguise this, either. Back in the day, if you did enough business with a company to achieve bundersnoot-level status, they'd give you actual upgrades and treatment that meant something. These days, you'll be lucky to get a pen, but it's more likely they'll just send you an email or two telling you how glad they are that you've spent so much money with them. To make it worse, there are even "fake" levels of service appreciation where all you have to do is click a button or give your email address, and you're in. Giving boomblecruts, like this entitled dude, an inflated sense of ego when it comes to dealing with customer service representatives. 

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  • 01
    Posted by u/Entarotupac 2 hours ago But I'm a PREFERRED Customer! M TL;DR at the bottom This took place in the summer of 2016 and was the last time I flew on my own dime. My 90-minute flight arrived more than 8 hours late because weather. We landed three times in random places because our destination was at the center of a curb-stomping from the weather gods. Many flights arrived around the same time in the same circumstances. Looking around baggage claim, it was like someone rounded up all the
    via u/Entarotupac
  • 02
    We were, collectively, out of fOks to give. I boarded the shuttle to the rental car agency of choice along with dozens of other poor souls who just wanted their cropy compacts to get the out of this abysmal place. There was already a considerable line. The desks were at full capacity. It looked like some folks are making some unexpected overtime 'cuz they look almost half as miserable--albeit still professional-- as we do. No one wants to be at [Big City] Airport at 3 am. No one has done this to
    via u/Entarotupac
  • 03
    Enter middle-aged Aole. Aole was special because Able was the only one here having a bad day. He took one look as he entered, and made a noise that caused the majority of folks to look up and give a look that said, "What's noshin' on your i, fellow traveler?" It turned out, we were the problem. Yelling ensued. Fortunately (...?) the employees who totally got paid enough to deal with Adult-Sized Children at 3 am on their day off were the direct target of all that spewed forth from Ahole. We, the
    via u/Entarotupac
  • 04
    This was 7 years ago, so some of the dialogue has faded from memory, but his mantra throughout was "But I'm a PREFERRED Customer!" Where the CS person had shuffled him off to was at a weird angle, inhibiting visibility, but it certainly sounded like he was crying. There were no details on why he was more important than the rest of us, aside from his super-shiny "Preferred" status. This continued at various volumes for upwards of twenty minutes. During those twenty minutes, one of the desks is cl
    via u/Entarotupac
  • 05
    I want to tell you that it didn't work, but he did end up getting out there ahead of me. Given that option number two was to beat him to death with a shovel, I sort of understand the CS rep's point of view. 150 people is too many to keep a secret. On the plus side, there are 150 people with his face emblazoned on their memory, who, if they were to stumble upon him drowning, would throw him a cinder block. We were all family at 3 am, except that one AChole. TL;DR: A middle-aged man has a screamin
    via u/Entarotupac
  • 06
    TheFilthy DIL 1 hr. ago . I get a lot of catalogs from companies that say I'm a PREFERRED CUSTOMER!!!!! 9 times out of 10, i've never bought anything from this company, never even heard of this company, and have absolutely no interest in the kind of merchandise they sell. Is a puzzlement. 8 Reply Share
    via u/Entarotupac
  • 07
    Entarotupac OP. 1 hr. ago a lot of catalogs from companies that say I'm a PREFERRED CUSTOMER!!!!! 9 times out of 10, i've never bought anything from this company, never even heard of this company, and have absolutely no interest in the kind of merchandise they sell. Is a puzzlem I imagine it's because they'd prefer to have you as a customer. Reply Share ●●●
    via u/Entarotupac
  • 08
    MNJayW 1 hr. ago I flew into Dallas Fort Worth plane station and was delayed for hours due to a ground stop in there. When I finally got into the airport and made my way to the rental counter. I was super duper pink bubblegum level. I still waited in the same line as everybody else and was patient but frustrated as there was no communication to the back of the line. Turns out Nissan had just released a recall that morning. This meant the rental company had to park over half its fleet until the r
    via u/Entarotupac
  • 09
    There was a couple a few people in front of me that were taking videos and posting them on the socials trying to get help faster or a free rental. When I got to the front of the line I asked the manager of they were holding up ok as it looked like a madhouse. That's when I found out about the recall. I told them I'm so sorry you're having this rough of a day. While I was being nice to this manager the demanding couple was laying into the other manager demanding free rental and a luxury vehicle.
    via u/Entarotupac
  • 10
    Since they were throwing a fit they didn't see the brand new BMW SUV pull up to the curb. The manager I was nice to just looked at me and shared a smile. Since I was super duper pink bubble gum status I could take anything and pay the same price. Guess who probably had to wait hours... Reply Share 7 ●●●
    via u/Entarotupac
  • 11
    Entarotupac OP. 56 min. ago Spend some time over at r/TalesFromTheFront Desk. You are the shiny-level unicorn they all hope to meet, rather than the polished jackaOs that usually bray at them for free upgrades. It will really validate your approach to treating CS reps as humans rather than nametagged obstacles to free 3 ↓ Miz Reply Share 4² ↓ 2 ... MNJayW. 51 min. ago Longtime reader of that one too Reply Share
    via u/Entarotupac
  • 12
    1842 "A middle-aged man [had] a screaming, crying tantrum."
    via Lisanto 李奕良

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customer support customer service karens workplace-stories entitled parents job malicious compliance retail work customers customer karens in the wild workplace entitled karen entitled people
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