Some people weren't ever taught that they can't always have things their way—and it shows…
These days, being a preferred platinum, premium, premier, or bumbercrum-level customer really doesn't mean much of anything. Companies don't even really go through much to disguise this, either. Back in the day, if you did enough business with a company to achieve bundersnoot-level status, they'd give you actual upgrades and treatment that meant something. These days, you'll be lucky to get a pen, but it's more likely they'll just send you an email or two telling you how glad they are that you've spent so much money with them. To make it worse, there are even "fake" levels of service appreciation where all you have to do is click a button or give your email address, and you're in. Giving boomblecruts, like this entitled dude, an inflated sense of ego when it comes to dealing with customer service representatives.
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