Writing a bad review for a restaurant won't help much unless you just want to vent. If you want the whole world to know that you had a bad experience, you're certainly entitled to do that. In a world where many establishments specifically ask customers to review their business, it's never been easier to lodge a complaint. However, as u/Fatastic_Captain highlighted in their post to an anti-Karen subreddit, a lot of shoppers are foiled by their own mistakes.
For example, one person left a one-star review because they ordered from a restaurant and didn't get their food. After an hour, they called up the restaurant. Then, the person on the phone told them they had no driver that day, and that the customer would get a full refund. That's super annoying for the customer, who was probably looking forward to their meal.
But the customer was more upset that a manager wouldn't come to the phone and "take 2 minutes to apologize." I mean, the customer didn't lose any money, all they'd have to do is order from somewhere else. But they still took the time to write up a review instead of doing literally anything else. After all, this person has now publicly vowed that the place has "lost their business forever."
Check out these rather oblivious one-star reviewers. Then, read the story of the manager who cost a company $6k in one day because he wouldn't stop yapping to his staff members.
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Here are just a few times that people answered their own complaints while writing angry reviews about them.
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