'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway
Working in the hospitality industry can be challenging. There are a lot of factors to take into account, in addition to the long hours, entitled guests, and constant barrage of unreasonable requests.
The story that follows is an account of a frustrated front desk clerk. A woman approached the Original Poster (OP) while she was working the night shift. She stormed into the hotel and insisted on being checked in right away. But not long after she arrived, OP recognized that the woman in front of him was the same guest he had been trying to get in touch with to get the reservation confirmed for the past couple of days. But because she kept ignoring their calls and making it unclear whether or not she would make it, the hotel was forced to cancel her reservation.
It's reasonable to assume that things quickly got out of hand after that. So, check out the story below to learn more about what happened and whether OP gave in to the demanding requests of the entitled guest! Also, don't forget to read this story, where employees at fast-food restaurants recount their most hilarious moments at work!
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