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'I won't have someone gaslight me': Customer gets snippy with retail manager, manager tells him to "call customer service yourself"

Another day in retail work, another entitled customer. That's the way of the world for the brave souls who work at retail shops, including u/CmdrGrayson, an assistant manager at a clothing store. 

There are customers who treat retail workers like people. Maybe they've worked in retail themselves, and know how grueling that job can be. But other customers do not care about the thoughts or feelings of the workers at all. They're happy to belittle them or mock them for no reason at all. It makes you wonder how they would act if they met that same employee outside of the workplace. That part of the social contract would be gone, and it would just be two random people instead of an employee and a customer. Would the customer still treat the worker as lesser-than? 

This person in u/CmdrGrayson's story was acting as if the employee had no feelings. He was treating them like they were a robot or something! Instead of getting the help he wanted, this customer just kept trying to annoy them. At least the original poster got the last laugh in the end! 

Next up, these siblings just can't agree on who owes who money, especially after the brothers' kids ruined a bunch of expensive art supplies. 

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Posted by RemyMill
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customer service boss workplace-stories jobs manager job retail shopping bosses retail worker work phone working managers workplace shoppers

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