'Just find me in the system!': Boomer refuses to share their name at the doctor's office to schedule an appointment, gripes about the receptionist's ability to search for their 'account' without any info

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Jesse Kessenheimer • Writer and Editor
Jun 7, 2024 12:00 PM EDT

In this story, a Karen struggles with the chicken and the egg paradox. Which comes first? Can you schedule an appointment at the doctor's office if they don't know your name? Probably not. So which comes first, your appointment, or giving a receptionist your name to help them find your account in the system? 

For one woman, paranoid and hellbent on keeping her anonymity safe in the presence of medical professionals, sharing her information to book an appointment was the last thing on her mind. Nonsensically, she got into an argument with a humble receptionist after refusing to give her name. Sorry ma'am, but without your name (or any identifying information), nobody on earth can book an appointment for you. 

Scroll for the entire story of elderly confusion when a woman is so determined to protect her identity that she refuses to provide harmless and basic information to reserve a booking. After this, here's another story of grouchy ol' Boomers in the neighborhood where a young homeowner solves a scuffle with an unwelcoming neighbor by beautifying his home. 

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  • 01
    She says 'I've been coming here for years my name is in the system.' Okay, that doesn't help as I don't magically know her name
    via canva
  • 02
    Posted by u/anonymous_girl1227 1 day ago Boomer wouldn't give me their name for an appointment and got mad because I couldn't put them in. Boomer Story
    via anonymous_girl1227
  • 03
    I used to work at a doctor's office that catered to mostly boomers. One day a lady called me and asked for an appointment to see the dr on a certain day. The day was open so it was no problem. So
    via anonymous_girl1227
  • 04
    I ask the woman her name. She says 'I've been coming here for years my name is in the system.' Okay, that doesn't help as I don't magically know her name. So I said 'ma'am I need to look you up
    via anonymous_girl1227
  • 05
    so I can schedule you and I can't do that if I don't know your name' than she says 'I'm not comfortable giving you my name, just find me in the system!' I said 'ma'am it doesn't work like that, I need your name so I can schedule you'
    via anonymous_girl1227
  • 06
    boomer says 'oh my god this is stupid, I've been seeing the dr for years, just put me in!' Again I said I don't know your name and I cannot put you in if I don't know your name. This went on for 20 minutes until I finally said. 'Ma'am
    via anonymous_girl1227
  • 07
    I don't have time for this, either you can give me your name or im going to hang up. The boomer huffs and gives me her name. Easily found her and scheduled her. Like why is that so difficult? Ugh I hate boomers and old people in general.
    via anonymous_girl1227
  • 08
    Pinepark 1 day ago The "system" is me you old bat. I'm the system. JFC
    via Pinepark
  • 09
    Regular-Ordinary 9807 1 day ago I would have hung up 2 mins into that conversation. 4.6k Reply Share LeVelvet Hippo 1 day ago One warning and you're done.
    via Regular-Ordinary 9807
  • 10
    samanime 23 hr. ago Exactly. "When you are ready to share your name, please call back and I'd be happy to schedule you." -click-
    via samanime
  • 11
    • DarkDigital 1 day ago Meanwhile when they call a place to firestart they always make sure to ask for the name of the person answering the phone, even if they already gave it. "Excuse me, your name again?" Then they throw a fit right on cue.
    via DarkDigital
  • 12
    Smiley_goldfish . 1 day ago My former FIL used to write the person's name down at the beginning of the call and then use it a lot while complaining. "Okay, Gina, let me get this straight.."
    via Smiley_goldfish
  • 13
    And "I'm going to stop you right there, Edward.." ect. I used to think that he did it to make a personal connection. But now I think he did it to be intimidating or try to get his way more easily.
    via Smiley_goldfish
  • 14
    2eets 1 day ago Oh no this type is mad annoying, with people like this I always just start calling them their name back haha
    via 2eets
  • 15
    Fauxjoo 1 day ago The amount of boomers that don't feel comfortable sharing personal information is insane. My wife is a customer service rep for an HVAC company and boomers will flat out refuse to provide VERY necessary details
    via Fauxjoo
  • 16
    to schedule appointments like name, address, card info for payments, etc. they don't dispatch technicians until the dispatch fee has been paid, and how the does the tech even know where they're going if they don't provide the address??
    via Fauxjoo
  • 17
    XBlackBlocX 1 day ago . The "security conscious Boomer" Venn diagram of "I'm not giving you my name, that's very invasive, you'll use it to run a scam on me!" and "Your company should know exactly who I am and where I live from the moment I called into your phone line" is a circle.
    via XBlackBlocX
  • 18
    Arthur-Wintersight. 23 hr. ago Don't forget the third section for "buys gift cards for a stranger that called them on the phone" which perfectly overlaps with the other two.
    via Arthur-Wintersight
  • 19
    cjgmioh 1 day ago Just tell her "ok, you're all scheduled. " when she asks for the date, tell her "I'm uncomfortable giving out that information. "
    via cjgmioh
  • 20
    Arthur-Wintersight - 23 hr. ago "Unfortunately, that's protected by HIPAA, and I can't give that out to someone I don't know."
    via Arthur-Wintersight
  • 21
    . Helpful Hour1984 1 day ago They don't understand technology, so "the system" to them is something akin to magic. Obviously, it's your job to wield that magic and your request was completely unreasonable. /s
    via Helpful Hour1984
  • 22
    Anton Olsen 1 day ago I work in IT and have had someone literally say: "can't you just wave a magic finger and find that out?" 259 Reply Share cat_like_sparky 1 day ago . Just fLick A SWITCH
    via Anton Olsen

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karens boomer appointment doctor gen x baby boomers boomers goofy silly story Reddit karen receptionist
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