'OK I’m not an idiot': Tech support guy drives 1 hour to plug in an outlet because an incompetent client fails to follow simple instructions

Tech support guys have seen it all–from power outages and troubleshooting, to complete idiocracy, IT guys must cultivate some serious patience to deal with the technologically illiterate folks of the world. 

A tech guy was pushed to the limit of his patience recently when a completely incompetent employee proved to be bafflingly foolish. Anyone who has lived on earth at any point during the last 100 years knows how a power outlet works. You plug in electronics, they go boom-boom, bading-bading and the lights come on… Simple as that.

If an electrical cord isn't plugged into the wall (the source of its power), how is anything supposed to work? 

Well, this tech support dude taught one incompetent client the ABCs of technology after walking her through the steps of plugging in an outlet into the wall instead of into itself. Scroll for the entire story of asinine stupidity and one woman's stubbornness that led to a heft tech support bill. 

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Author image for Jesse Kessenheimer Jesse Kessenheimer
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