'Wanna yell at teenagers? Meet my mom': Mother scolds coffee shop manager bullying her 16-year-old

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Remy Millisky • Writer and Editor
Jun 16, 2024 5:00 PM EDT

If you mess with a mom and her kid, you're in for a bad time. U/nalarosette learned that firsthand at her coffee shop job. At the age of 16, this person was working with another teenager and their older manager, and you can tell the manager liked to take advantage of the teenagers' naivete. 

This seems to be endemic at a lot of fast-food and retail chains. They hire the youngest kids who have never had a job before, meaning they don't know when to stand up for themselves or when to just do as their manager requests. They also don't know how a supervisor is supposed to treat them, meaning they might accept disrespectful behavior. In this case, that meant this full-grown manager was yelling at her employees in front of customers, which is a bad look for the restaurant. 

At least this manager got a taste of her own medicine! She probably didn't consider that a customer would ever confront her. In the comments, lots of folks expressed how great the original poster's mom was for standing up for her kid. 

Next, read the crazy tale of a very greedy aunt who started quizzing Grandma about who she was going to bequeath her cookware to in her will… all while Grandma was still very much alive and well. 

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  • 01
    'My mom... decides to come in to "order something," but really it was to see [what] was going on'
    via Nathan Dumlao on Unsplash
  • 02
    Wanna yell at teenagers and my pay? Meet my mom
    via u/nalarosette
  • 03
    I am still employed at this place of work so I will not be disclosing the name, but it is a popular coffee chain I (F16) and another coworker (also F16) who I will call Cleo for this were working. My manager Sharron (rhymes with Karen so it fits) came in to help because it was getting pretty busy. She brought her kids who are (F7) and (F3). In between taking orders, we are required to do
    via u/nalarosette
  • 04
    certain chores during our shifts so the people who are taking over the next shift are prepared. I am making sandwiches and Cleo is out back doing dishes. My coworker who I will name Chad was running late. This is a usual occurrence and as a result I couldn't count my drawer up front or in drive thru. My mom is parked outside waiting for me and decides to come in to "order something" but really it was to
    via u/nalarosette
  • 05
    see was going on. Sharron was sweeping near the front counter and she notices my mom. She huffs and puffs and yells to me "Where is Cleo?!" | told her she was out back and I'd get her. Cleo comes to the front and Sharron yells at her saying "Where were you?! There's a customer here." Cleo is on the verge of crying atp but takes my moms order.
    via u/nalarosette
  • 06
    Remember Sharron's kids? Yeah, they're in the lobby absolutely demolishing the place. Stabbing the cloth sign we have in the lobby with markers, making a mess which I had to deal with, etc. I was supposed to end my shift at 8 but ended up getting out at 9 due to Chad. I also couldn't clock out because of the POS being broken. So I wrote a note on the whiteboard and also messaged my DM and went home.
    via u/nalarosette
  • 07
    The next day I check my work app to see if they fixed it. I saw that not only did my DM fix it, but it was edited by Sharron saying I clocked out at 8:30 which coincidentally, was the time SHE left. I tell my mom and we both get in her car to talk to my manager.
    via u/nalarosette
  • 08
    I ended up staying in the car in order to avoid confrontation with Sharron but my mom went in and spoke with Sharron. Needless to say, my mom went off. Telling Sharron that she has the to yell at teenagers but not her own crotch goblins and tells Sharron to fix my clock out time or she would contact her boss who's the DM. It was fixed and fast forward a couple weeks later she quits
    via u/nalarosette
  • 09
    motorheart10 Love your Mom!
    via u/motorheart10
  • 10
    solesurvivor420 Don't poke a bear, especially Mama Bear
    via u/solesurvivor420
  • 11
    ThaneOfCawdorrr omg I love your Mom!! Next time, go in and LEARN FROM THE MASTER! My mom was like this too, and I was always SO MORTIFIED. But now, a middle aged mom myself, I HAVE ACQUIRED THE *FORCE*. (Really, I ought to rent myself out.) It is a wonderful skill to have when needed. I just channel my
    via u/ThaneOfCawdorrr
  • 12
    mom! She was British, too, so it ends up being a kind of severe Mary Poppins kind of deal. I really should carry an umbrella. Example: I was at a pet store, looking for treatos for my boss (the cat), when I hear a middle aged man berating the timid teenage cashier. I BEELINE THE over there, and see another middle aged mom
    via u/ThaneOfCawdorrr
  • 13
    doing the same from the other side of the store. We sweep towards him in a pincer action. No holds. barred. "YOU DO NOT TALK TO CASHIERS THAT WAY, SIR! LEAVE THE STORE PLEASE!" He immediately leaves. Then we both talk to the cashier, who is ashamed and near tears. "no, no, no," we tell her. "You have the right to be treated with politeness and decency." If
    via u/ThaneOfCawdorrr
  • 14
    that ever happens again, we tell her, JUST LOOK FOR A MIDDLE AGED MOM. We will take care of things. Anyway.... LOVE YOUR MOM!
    via u/ThaneOfCawdorrr
  • 15
    MutuallyConfused That's so awesome your mom was willing to stand up for you and your coworker! You should be getting paid for your work, wage theft is NEVER OK. Do you feel that if this event were to happen again you would have the courage or better knowledge to do this
    via u/MutuallyConfused
  • 16
    yourself. It took me so long. to build up my courage up and knowing I had people to back me really help.
    via u/MutuallyConfused
  • 17
    whatever_998 I hope you paid attention. She just showed you the road map for dealing with morons...
    via u/whatever_998
  • 18
    practicax This time it worked, but you'd better learn how to deal with bosses without mom involved. It looks bad after about 16.5.
    via u/practicax
  • 19
    Gorilla1969 Your momma rocks! You should aspire to be a woman just like your mom. Take no
    via u/Gorilla1969

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coffee shop coffee toxic-manager manager barista mother moms daughter mom karen
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