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'Stay in my own lane? You got it': Care facility worker told not to help clients during admin hours, boss begrudgingly has to get their hands dirty

It's always satisfying when an authoritarian boss who regards themselves as above the rules finds themselves disadvantaged by circumstances of their own design.

This worker worked in a draining middle management position in a care facility that was overseen by a "micromanaging dinosaur" of a boss who demanded strict adherence to rules—even the nonsensical and arbitrary ones they made up—and relishing in the chance at catching workers out for not following them. If you're getting an image of Nurse Ratchet from "One Flew Over a Cuckoo's Nest" in your mind, you're probably on the right track…

At one point, the worker was forbidden from interacting with clients during their admin hours—which their boss was constantly diminishing to keep them on their toes… So when they were asked to help with a client in need that left only one person able to help with the situation at hand… The boss herself, who hated getting her hands dirty.

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Posted by Brad Dickson
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workplace discussion workplace-stories jobs job malicious compliance work workplace workplace malicious compliance employment in the workplace

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