Hotel employee cleverly complies with higher ups' demands to never use spare key, leaving millionaire client stranded on biggest event of the year

Collaborating with managers is not always easy. There are situations in which workers should quietly submit to commands and obey them with humility, even if doing so might not produce the most favorable results.

The story below is an account of a clever hotel employee. The original poster (OP) has worked in the hospitality sector for a considerable amount of time. Even under the best of circumstances, the management overseeing the hotel's day-to-day operations was, at best, subpar. To increase production, they forbade the use of duplicate keys, declined to fix broken equipment, and kept staffing levels low. Despite the managerial team's initial success with this approach, the hotel staff struggled to meet the demands of a wealthy client who reserved the entire property for more than a week.

Nevertheless, make sure to read the story below if you're curious about how it all came crashing down! After you're through, don't forget to read the story of the supervisor who protects his team from the irrational demands of a client, winning over $100,000 in compensation for the personnel and the business in general!

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customer service Like a Boss boss workplace-stories hotel hospitality malicious compliance terrible-bosses Professional At Work work coworkers talesfromyourserver workplace Reddit

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