'What are they going to do? Fire me? I don’t work there anymore': Former fast-food employee banned from restaurant for getting righteous revenge on their least-favorite customer

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    моо BUFFALO CHICKEN WINGS ICE CREAMS IN OTHER ALCOHOLS DER First HERE GRAPE JUICE FREE BURGERS TOMORROW
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    I snapped on a Karen Recently found me a new job that I really enjoy. I worked both my old job at the restaurant and my new one for a while till I was able to fully start the new job. It's been a couple weeks since I quit the restaurant and I went in to pick up my last check. They are doing to go orders only. Like a lot of places are doing right now.
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    I went up to the cashier station and my friend was the only person working (and one cook) so I just started talking to her about what been going on and my new job and stuff while she she got my check from under the counter.
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    The kitchen yelled "order up" that echoed through the whole empty restaurant so she went to grab the order and I stayed at the front waiting for her to come back. I was standing next to the cashier stand not behind it.
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    A car pulled up and parked in front of the restaurant in a handy cap spot. And I noticed they didn't have any stickers to park there. I recognized the lady from when I used to work here. She's a total Karen that every single person working here hated her. She always had many complaints and almost never tipped. She would come in with a group 2-3 more Karen's and run the waitress around for 2 hours and then not tip. She even made a
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    new girl cry one day. So I started to walk to the back to get my friend and so Karen wouldn't say anything to me but she obviously recognized me from I worked here. Some of this is paraphrased because I was so angry I don't remember exactly word for word.
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    Karen: screaming, red in the face I WANT A REFUND!! I'M SO FED UP WITH YOU ALL NOT KNOWING HOW TO DO YOU JOB" Me: "let me get you someone to help"
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    Karen: "No YOU will give me my money back right this second. I'm never coming back here again! That girl said she checked the order BUT ITS WRONG! I was here few minutes ago and ordered grilled catfish and there's no tartar sauce in it!! HOW AM I SUPPOSED TO EAT FISH WITH NO TARAR SAUCE. And I never got the Dr. Pepper I paid for" she looked like she's about to explode with anger. I was starting to feel angry too.
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    Karen: "and I drove here TWICE ALREADY!! I WANT MONEY FOR THE GAS I WAISTED" Me: "ok just let me go get someone to help you "I will admit I said it in a snappy way. I do not appreciate anyone talking to me like that. She noticed and immediately started cussing me out and my friend came out from the back asking what happened.
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    Karen starts yelling at her and I went to the back. I quickly asked the cook for a tarter sauce while I made a dr. Pepper. I then walked back up to Karen she was still demanding a refund and $50 for gas. (There's no way she used ($50 of gas) She's insulting my friend and saying I was to her. I just want to say that what I'm about to do some of you might think is wrong but after working years in customer
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    service and having to put up with little like her I saw this as once in a lifetime opportunity to finally give them a taste of their own medicine. I mean what are they going to do? Fire me? I don't work there anymore.
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    me:"nobody here likes you. You are the biggest piece of I have ever met" she looked at me wide eyed frozen in shock.
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    floofypajamas Don't regret it. Sorry you got banned, I think that was a really thing to do when you were just defending the people who you used to work with. The fact that the owner doesn't see that means they care more about a single mean, AF customer than the rest of their employees.
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    catwhowalksbyhi... Your former manager was absolutely wrong for banning you. You after all were not an employee and had every right to give back to her what she was giving. And if he wasn't banning her for being nasty, how could he ban you for doing the same thing. The being said it doesn't seem like it's any loss for you anyway.
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    kekhouse3002 the owner banning you is a no no in my book. The Karen's the one that's been insulting the employees and somehow she doesn't get banned
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    ralph058 The bottom line is this. Women like this turn off other customers. If I went into a restaurant that catered to pieces of like this, I would never go back. In fact, I have done that to one whole chain. Keeping a customer like this probably loses more sales than she would ever spend.
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    FungusT Your old manager may be even more of a bigger piece. than Karen. It's one of thing to be to wait staff, it's another thing entirely for a manager to see that go down and not stand up for their subordinates.
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    Allan_Titan I think the owner got it backwards he should have made the Karen apologize and than banned her but it sounds like he's a spineless when it comes to sticking up for his employees/former employees
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