The hallmark of a good or bad manager rests on how they deliver feedback. Some managers do their due diligence before assuming that an employee has made a mistake. Others, however, like to jump to conclusions.
This manager accused an employee of almost ruining a client relationship by not following a new protocol that was enforced well after the employee's communication with said client. In other words, the employee was not at fault here at all, yet this boss decided it was a good opportunity to publicly shame him for his mistake on an email chain with all of senior management.
Now, the Redditor was diligent enough to know that it was not his error and even tried to point that out to his manager on multiple occasions, to no avail. Now, he is demanding an apology so that other senior members of the company know he is good at his job. Keep scrolling below for the fallout. For more, check out this post about a Karen customer who tried to score a free meal.
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