'Fine. Cancel the trip. The whole thing': Entitled Karen denied early boarding on flight, threatens to cancel the trip, gate agent maliciously complies

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    Cheezburger Image 10419286528
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    Airline agent calls Karen's bluff S Important context: The airline in question doesn't assign seats, but they do have a well-defined, orderly boarding process.
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    On the day in question, an ATC outage at one airport borked things nationwide--chains of delayed flights (including ours),
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    connections messed up (quite a few of them on our plane alone), the whole nine yards, and Karen is parked at the desk at our gate.
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    She's clearly already asked for and received a manager. She's at the "quiet but palpable fury" stage.
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    The problem, you see, is that her boarding position is unsatisfactory.
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    She simply must be one of the first people on the plane. No, boarding after the first group isn't acceptable. She demands that they give her a better number. They point out that those spots already belong to other people and, oddly enough,
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    they refuse to boot another passenger from their rightful boarding position for her convenience.
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    So she pulls out what she thinks is the big guns: "Fine. Cancel the trip. The whole thing."
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    And they did, without blinking an eye. The manager calmly, professionally charged her a cancellation fee and then disappeared before I could thank him on behalf of the rest of the passengers on our 3.5-hour flight.
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    It was so delicious to watch-- definitely the most satisfying thing I have witnessed in a while. I am comfortable assuming that we would have been diverted somewhere so local law enforcement could treat her to an involuntary layover.
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    • night-otter 10h ago. It's most likely the same airline. I'm flying home after working at COMDEX in Las Vegas. The morning after it ended, the airlines were under a huge load. All the attendees and folks who worked it were trying to leave. The hotel warned me to show up at the airport four hours early.
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    I'm in the regular line; it took over two hours to get to the point of seeing the check-in counter. Even the Business Select line was long.
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    Here comes someone walking right past all the lines. He interrupts the clerk, obviously demanding to be checked in RIGHT NOW.
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    She is already dead eyed from the long day and points to the end of the line. He says something else. {Note I really witnessed this}
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    The clerk gets on the PA, "Can anybody help this man? He seems to have forgotten who he is." The man stalks off.
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    Guy in line near me, "I know who he is. He the VP of one of our vendors. He's always a a
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    carmium • 8h ago Tell me she was still standing there, eyes wide and mouth working like a fish, when you boarded, please!
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    stgdevil 11h ago • I thought SW didn't have cancel fees? Also, how do they make her pay?
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    Crazy-Rat_Lady 10h ago • Gotta love the Karma plane!
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    rnewscates73 • 1h ago She obviously needs to fly on a private jet. She shouldn't be forced to huddle with peasants like a cattle car. I mean she didn't pay for first class, but she is still special.

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