I have always been the "Tech guy" in my family. Not because I actually know what I'm doing or have any professional IT experience—far from it. I just like computers, which is apparently enough to qualify me as the resident tech expert. Somehow, simply being able to switch the HDMI input and knowing how to restart a modem makes me a technological genius in my family's eyes.
Being the "Tech guy" means I've had to deal with some pretty hair-raising tech support nightmares. My aunt once called me to say that her "cup holder" was broken and asked if I could fix it—turns out she was using the CD tray as a coffee holder. And let's not forget my cousin, who accidentally deleted his entire hard drive because he thought the "Format Disk" prompt meant cleaning up his files to make more space.
So, in honor of all the reluctant tech support heroes out there, here are 31 examples of tech support nightmares that will either make you laugh, cry, or both. Trust me, you'll feel less alone.
Customer came in with his iPhone, his glass cracked, he thought he could peel off the glass so he wouldn't notice the crack anymore.
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