Call center employees protest wannabe-CEO's meeting: 'In comes the Head Karen'

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Remy Millisky • Writer and Editor
Dec 21, 2024 3:00 PM EST

Worker benefits these days just aren't what they used to be. Instead of a lifetime job at one company, making enough money to feed a family of 5 and have leftovers for vacations and cars, a lot of workers these days are struggling. The working force of America is working two or three jobs, many have to live with roommates instead of owning property, and they dream about having a 401k someday. That said, a lot of employees do still like their jobs, benefits or not. But it's not like you can force your workers to love their role by demanding it… right? 

Well, you'll have to check out the words of this wannabe CEO to find out for yourself. She's definitely not a people person. The way she spoke to her employees was just totally unacceptable. She's not going to change a single mind by demanding her employees be grateful that the company is paying them "a lot of money for the work that you do," and then telling them she'd lower their wages if she had the chance! 

Next up, these lawyers couldn't stop their clients from ruining their own cases, like one who lamented, "[My] client added 9 years to a short sentence." 

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  • 01
    Cheezburger Image 10444927232
    via Getty Images For Unsplash+

    This image is for illustration only, and the subjects are models; the image does not depict the actual subjects of the story.

  • 02
    The One Where: The Head of the department did not want her employees to show up just to get paid (even if they followed protocol)
    via u/peacesalaamz
  • 03
    So I am unaware of how it work in the call centers work wherever you are, but this one was strange. Whilst I don't work for the company any longer, it has stuck with me for a while.
    via u/peacesalaamz
  • 04
    At this company, their took pride in excelling in putting employees satisfaction in the company and offering a flexible work/life balance. Yes, I know it seems like all call centers offer this nowadays, but this company was (still is) legit. They won national and highly commendable awards for it.
    via u/peacesalaamz
  • 05
    Every quarter, our Head of Dept. would come in and give us updates in what the company has improves on for customers and employees. We were told metrics all across the board.
    via u/peacesalaamz
  • 06
    On this particular one, the Head of Dept. informed us that recent anonymous surveys from the employees weren't happy with their wage. Whilst the company at the time offered above minimum wage it was approx £4.00 more. With recent economic crises that is nothing.
    via u/peacesalaamz
  • 07
    So in comes the Head Karen all with her (attempted) stern voice, Karen: This company pays you a lot of money for the work that you do. If I was the CEO I would decrease your wages. So be mindful of what you say on these surveys because it cold backfire. I don't want any of you to be here just for the money and then go home. Because I'm not going to see you for more than 6 months. You should be happy to work here every single day. And I left that bizarre meeting and though, but everyone comes to
    via u/peacesalaamz
  • 08
    thatburghfan That's a Karen who is outraged that her serfs would dare express any dissatisfaction. The survey results probably factor into her annual bonus.
    via u/peacesalaamz
  • 09
    morgan423 There's something that breaks in the minds of upper management in the business world. It's almost like they try to absolve themselves of any possibility of feeling the guilt from paying workers far less than the value they produce... by making up and convincing themselves in their heads that the largest motivation of workers is everything else but money. If you asked one of them what percentage of worker motivation is earning money, they'd probably toss out some BS answer like 10%, ins
    via u/peacesalaamz
  • 10
    Deus0123 Nah I totally work here because of the flexible hours and the free fruits. Not because I need money. Nevermind the fact that if money wasn't an issue I could just not work at all and have every hour of the day to myself and buy however much fruit I want...
    via u/peacesalaamz
  • 11
    Jonathan_the_Nerd I took a management course in college. One of the things they said is that money isn't a motivator for employees. A raise or bonus provides a burst of motivation, but it wears off. I have no idea whether that's true or if it's just something managers tell themselves.
    via u/peacesalaamz
  • 12
    wwwhistler "You shouldn't be here for just the money" Said by those who make more when the company does.....to the workers who get nothing when the company does better.
    via u/peacesalaamz
  • 13
    really4got I had a coworker in a call center start yelling at people that we should be there for more than just the money one time... yea no I'm here to get paid...
    via u/peacesalaamz
  • 14
    Vyce223. That's when you take up what Karen said with their boss on how unprofessional it was.
    via u/peacesalaamz
  • 15
    night-otter Ahhh, a believer in "quiet quitting", which is really doing the work you are paid for.
    via u/peacesalaamz
  • 16
    Final-Dig709 our manager encouraged us to write things down that he could actually actively work on improving. our biggest "change this please" was never getting statistic updates during our shift- managers were in charge of taking screenshots of the board and sending them in the GC to keep our progress. another issue was employees never actually getting to do things that made us feel valuable to the team.
    via u/peacesalaamz
  • 17
    he said okay. gave a few employees access to view the board. those employees are in charge of giving stats. couple more employees are now in charge of sending the weekly newsletter, couple more are the designated readers who will be there to read the newsletter and new procedures during team meetings.
    via u/peacesalaamz
  • 18
    these karens don't deserve to lead. leadership means taking, accepting, and implementing actual real feedback. it means listening to your employees on how to improve their efficiency and willingness to work. if you don't want people for the money, cultivate a healthy workplace. then, people will stay despite the job being sty and work because the people are nice. but don't count on it if you don't provide raises
    via u/peacesalaamz
  • 19
    MisterTimm. There are probably instances of truth to that. Like if a company offered me $5/hour more than I make now but it was toxic, I wouldn't take it. My day to day motivation for the work I do does come a lot from the continuous respect and acknowledgement I get, but pay is always the backdrop to all that. If my company came around and said they're giving us better insurance and double the pto but we're dropping to minimum wage, I'd be out. I suspect what they're trying to say is the motiva
    via u/peacesalaamz
  • 20
    morgan423 It's most decidedly not true, considering people need money to exist. Money is literally what purchases the core necessities on the hierarchy of needs lol
    via u/peacesalaamz

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