'Of course, now I'm laughing about it': Retail boss handles young employee's first Karen-customer encounter like all upper management should, standing up for their employee

• Do you remember your first real job? It was scary, wasn't it? Even if it was something like selling hotdogs at the pier, it was scary. Sure, you look back at it now and you could do it with your eyes closed. And yet you still have nightmares 20+ years later about that one customer who screamed at you because you gave them mustard instead of ketchup. You will forever be haunted by that moment… So to see a boss have the back of their employees, especially an employee at their first job, really heals an inner child part to many. 

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