Update: Entitled customer demands free coffee, cafe owner refuses: '[She] said I should honor it because she's a loyal customer'

Some customers think that rules should never apply to them personally. They believe the rules are applicable to other people, but they'll need an exception for themselves. Rules for thee, but not for me! 

As cafe workers can tell you, there are few customer bases more entitled than a loyal customer who thinks they're elite just because they spend so much money at that establishment. You can spend $7 on a latte every day if you so choose, but you can't just expect special treatment because you're a regular. A cool barista will make their regulars feel welcome regardless. But some repeat buyers think that they become VIPs just by strolling into the place each morning. Nope, you're just a customer who needs to pay for their drink, just like everyone else in line. No, you can't have special treatment. You still have to wait in line, still have to pay full price, and let's hope you're still tipping properly, too. 

Up next, read about the employees who are dreading working with their coworkers and bosses, like one person who shared, "My boss thinks it's a great idea to randomly turn the fridge off to save energy."

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Author image for Remy Millisky Remy Millisky
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