'I will be reporting this!': Entitled hotel concierge demands that her coworker show up 30-45 minutes early to every shift, coworker refuses and gets their manager involved

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  • "My coworker is pressuring me to start 30+ minutes before my actual start time"

    Young hotel front desk agent in uniform stands by the counter in a hotel lobby.
  • I work in hospitality, specifically hotel hospitality and we recently had a meeting regarding "handovers" and how we should show up a little early to ensure that we can get up to speed before our shift starts and the other staff can depart from their shift on time.
  • Don't get me wrong, great idea and my manager specifically said it should only be 5-10 minutes which im more than happy to do.
  • However, a couple of days after that meeting. My coworker kept looking at me in a disgusting way, which i ignored. This went on for a few more days before she eventually took me into one of our vacant meeting rooms and said
  • "Me and (the manager) are upset that you are not committed to the handover schedule we set in last weeks meeting.." and begins
  • bereding me for not showing up "At least 30-45 minutes before shift". For those who have worked in Hotel hospitality before, you know that even on a bad day.
  • There isnt 30-45 minutes of stuff to catch up on. I explained this to her and how in the meeting the manager even said 5-10 mins was more than enough. She then got angry and frustrated and exclaimed "I will be reporting this to (the manager)".
  • Basically saying that my manager wasn't upset with me, she was just saying it to make me feel more pressured. I'm really unsure what to do now. Luckily i have a few days off to think and ask you guys. But i really am unsure what my next action should be.
  • Young hotel front desk agent in uniform stands by the counter in a hotel lobby and uses her computer.
  • okayyeahnah 15 hr. ago Unless they want to pay you for that time it doesn't belong to them. Put this in writing to your manager and get confirmation in writing about the start and handover time.
  • XR171 15 hr. ago Also document what your co-worker said. What's best is doing it in writing to your manager. Something like "Per Karen I should be showing up unpaid 30-45 minutes early for handover. You stated
  • handover. You stated this should only take 5-10 minutes which I repeated to Karen who then said she would report me to you. For the sake of clarification how long should handover take?"
  • Washington_Dad ___ . 15 hr. ago Don't start one minute sooner than they are willing to pay you. If you get it in writing that they want you to start working 10 minutes before shift make sure you track all that extra time on your end since they would legally owe you money for that time.
  • Any-Cartographer-675 OP - 15 hr. ago Is this legally viable in the UK? I know the US and UK have different employment laws etc. If that is the case i will just keep track of the 5-10 mins
  • ive already taken then draft them to my manager at the end of every month/when i leave
  • EverybodysMeemaw⚫ 15 hr. ago Do not work for free.
  • nabulsha 14 hr. ago • This is thevonly answer, even 5 to 10 minutes every day equals hundreds over a year easily.
  • gingergal3 15 hr. ago First, confirm that your manager said what she claims the manager said. Don't let your coworker pretend to be an intermediary. Go right to the source. Second, get the policy in writing from the manager.

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