Delivery driver refuses to deliver 8 gallons of milk and 6 bags of ice for $2 tip: 'I called out a very successful coffee shop'

This delivery driver is taking a stand about unfair tipping practices. But commenters are totally divided about if the driver did this in a polite enough way, or if the tone they took wasn't appropriate for the situation.

In the olden days of like 25 years ago, if you wanted something local delivered to you, you had to call up the place and see if they could do that. The caveat was that only some things could be delivered, like pizzas or furniture. If you wanted to purchase a gallon of milk, there just wasn't really a way to do that. Of course, now we have things like DoorDash and Uber Eats and Instacart, which are very popular services that can deliver almost any item to you. You could get your groceries delivered to you within an hour or 2! And it's not that the grocery store has it's own delivery driver: instead, these apps assign drivers to do orders for numerous stores one at a time, so a driver never knows what type of delivery they'll be handling on any given day. Maybe they'll be doing a massive grocery shop for a family of 5, or maybe they're just picking up 3 items for a cook who forgot a few ingredients. A lot of them stress that their tips are not enough to sustain them, but it's rare that you see one of the workers actually confront a low-tipping customer!

As this person noted, $2 tip to lug a bunch of ice and milk around is kind of asking a lot! But calling the customer out is putting the blame on the wrong person — it's the app that really needs to deal with this in a productive way, rather than just blaming the customer, who didn't really seem to understand what was going on upon placing the order for the first time.

Next, read about these crazy airport incidents as told by the airline industry workers and frequent flyers who witnessed them: "One of our pilots landed, with passengers, at the wrong airport."

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"I called out a very successful coffee shop"

via u/Severe-Reach-9245

This driver didn't hold back when scolding the restaurant! The driver would only make a few dollars on the order, while still needing to haul gallons of milk and heavy bags of ice.
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The coffee shop responded in the nicest way imaginable

via u/Severe-Reach-9245

They probably just didn't fully understand the ins and outs of this type of delivery system. Clearly, this person's method of shaming them into giving up a better tip worked out.
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They reiterated that they didn't even accept the order

via u/Severe-Reach-9245
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Commenters thought this driver had a lot of audacity to talk to a customer like that

via u/yameann45

They do come off as rather impolite and entitled, and the coffee shop is awfully nice to them. But even the driver's second reply smacks of resentment when they write that they hope the next guy gets paid better. Like sheesh, they apologized and said they'd make it right, just let it go!
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This person called them out...

via u/CoffeeCrazyChris

But I don't totally agree — these items may be in separate parts of the store (and some keep ice outside). And it's a heavy order, which many delivery apps take into account when figuring out the order payment. It's not like you could carry all this in one go — you'd have to load it all into your cart, then all into your trunk, which might take more time than they think.
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via u/Severe-Reach-9245
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via u/cbostwick94
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via u/cbostwick94
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via u/tabbikat86
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via u/NatureboyH
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via u/frying_pans
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Some people warned that this person wouldn't be allowed to keep working on the app for much longer with that attitude

via u/xiwonder
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via Getty Images For Unsplash+

_{The image does not depict the actual subjects of the story. Subjects are models.}
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via u/Aurieea
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Some folks have zero sympathy for this kind of work

via u/Severe-Reach-9245

As this person noted, it's a second job — waitressing is their primary gig. Sometimes you have to work, not for fun reasons, but because you need money. It's a choice, but it can also be a necessity to keep your lights on and put gas in your car.
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via u/Severe-Reach-9245
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via Jonathan Borba on Unsplash+

_{The image does not depict the actual subjects of the story. Subjects are models.}
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via u/Severe-Reach-9245