Update: Customer complains about worker's glasses, boss sends employee home without pay

This employee got accused of wearing "hippie" glasses… but were the frames actually that crazy?

Customers are just strange, and if you've ever worked any kind of customer service job, you'll agree with that sentiment. A lot of your customers will be wholly pleasant people, and you might have some nice regulars. But an awful lot of people enjoy dunking on retail workers just because they need someone to bring down a peg. 

Here's the thing, though: when you work in customer service for a long time, you develop a really thick skin. You start to just tune out the grumpiest customers out there, because at the end of the transaction, they'll just disappear out the door, and you'll carry on with the next 7 hours and 55 minutes of your shift without giving them another thought. So some customers step their insult game up to the next level, and start poking at people's appearances. 

This person was truly baffled by a customer who demanded they take off their floral glasses. It just makes zero sense, because the glasses are very normal-looking, I think. The bad part about their story isn't just that the customer belittled them, but that their manager sided with said customer! That's a sign that they should leave that job as quickly as possible. If management doesn't have your back, and doesn't respect you enough to defend you from even the silliest customer demands, you definitely shouldn't keep clocking in there. 

Read their full story below, as well as the update from the next day! Then, read about the 30-year-old woman who let her toddler demolish her sibling's pricey gaming setup, then got mad at the sister for not "baby-proofing" the room: "If she does not pay up, I'll take her to court." 

Like what you see? Follow our WhatsApp channel for more.

Author image for Remy Millisky Remy Millisky
Advertisement

Stay up to date by following us on Facebook!

Tags

customer service boss workplace-stories jobs job retail bosses work customers gas station glasses workplace
Scroll Down For The Next Article

Also From FAIL Blog

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

Trending Now

58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

01
Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

02
32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

03
'The last guard got fired for refusing': Security guard files report against management and leaves mid-shift, after being denied a radio and ordered to stand in unsafe position, only to be falsely accused of “abandoning post” by management when he refuses

'The last guard got fired for refusing': Security guard files report against management and leaves mid-shift, after being denied a radio and ordered to stand in unsafe position, only to be falsely accused of “abandoning post” by management when he refuses

04
Manager demands construction workers stop using shortcuts to keep an efficient workflow, leading to a backlog in orders when they follow her rules: ‘Hope you’ve got time to wait’

Manager demands construction workers stop using shortcuts to keep an efficient workflow, leading to a backlog in orders when they follow her rules: ‘Hope you’ve got time to wait’

05
Entitled janitor demands $50 from office employee because they can "afford it": 'Apparently kindness equals being his personal ATM'

Entitled janitor demands $50 from office employee because they can "afford it": 'Apparently kindness equals being his personal ATM'

06
Advertisement