'Goldilocks attitude': Cardiff barista serves the local Karen a lukewarm coffee the day after she demands a refund for her usual "extra hot latte" being "too hot;" to everyone's delight, Karen never returns

A regular at a Cardiff coffee shop repeatedly complained that her "extra hot" latte was either too hot or too cold, until staff sought a little lukewarm petty revenge. To the delight of the other cafe employees and regulars, her Goldilocks attitude was never seen again in the shop.

Apparently, when you reach a certain tax bracket, you're entitled to start harassing service industry employees. At least in San Diego, where I'm from, that's what the local Karens believe, because Karen customer behavior is almost a guarantee when you work in rich, fancy areas. 

While many customers who stroll through the front doors of their local small coffee shop are friendly and wonderful to the employees, wholeheartedly complimenting the housemade syrups and trying the latest dairy-free milks, some wealthy Karens just want to watch minimum-wage employees squirm under their scrutiny. Unluckily for this Goldilocks Cardiff Karen, these San Diego baristas weren't going to tolerate her entitled behavior much longer, proving that her pettiness could be matched with more pettiness… And a tepid, room-temperature, lukewarm oat milk latte. 

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Author image for Jesse Kessenheimer Jesse Kessenheimer
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