Homeowner contacts manager after tree trimmers leave softball-sized hole in their driveway

This homeowner couldn't believe that tree trimmers dropped a tree on their driveway, leaving it broken and damaged in several spots.

Tree trimming isn't a perfect science. Even the most experienced tree trimmers sometimes knock down branches or tree limbs onto places where they didn't intend for them to land. It's an unfortunate outcome, and in this person's case, they had to get in contact with a project manager in order to fix such a big mistake.

They told their story below, but honestly, you just have to see the pictures of the damaged driveway to believe it.

As this person shared in the first part of their story, the tree trimmers were assigned to take down some trees that were interfering with the power lines. Happens all the time. These pesky trees are always entangling their limbs with the power lines, which is convenient if you're a squirrel who wants to travel across a neighborhood with ease, and inconvenient if you're a human being who doesn't want a storm to knock their power out.

This is way worse than losing power for a few minutes, though. This person was left with lasting damage to their driveway that seems costly to fix on their own. As you'll read about in their 4 updates, it took a little bit of effort to get a fix in motion.

via Urvish Oza

Large tree beside car and driveway.
Duke Energy trimmers dropped a tree on my driveway

via scheisterm
via scheisterm
This is just unexcusable!

via scheisterm

That is a massive hole, but I would hope it's an easy fix. The company that made the driveway hole should be paying for it, of course.
Here's an even larger crack

via scheisterm

This looks like they did some real damage to this person's driveway unfortunately… Time to call in a manager ASAP.
via scheisterm
via scheisterm
via scheisterm
via scheisterm
via scheisterm
Alright, let's get into the (multiple) updates

via scheisterm

As you might imagine, they responded pretty quickly once this person started filing claims, leaving a paperwork trail behind them.
via scheisterm
Things actually got really interesting here

via scheisterm
via scheisterm
via scheisterm
via scheisterm
Apparently, this is the new guy's doing!

via scheisterm

It could be an excuse, but I mean… there's a lot of miscommunications going around, and leaving massive driveway holes around town isn't something a seasoned professional would be getting away with. If this happened to someone experienced, I'd imagine they would inform the homeowner and probably do a lot of paperwork about it. Only someone new to the job (or just really uncaring) would leave this for the homeowner to deal with on their own.
via Thom Holmes

Homeowner stands in front of large piece of fallen tree, staring at his phone as he contacts the project manager.
_{The image does not depict the actual subjects of the story. Subjects are models.}
via scheisterm
via scheisterm
via scheisterm
via scheisterm
via scheisterm
via scheisterm
via scheisterm
via Getty Images

Large tree fallen on lawn and road.
_{The image does not depict the actual subjects of the story. Subjects are models.}