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Man standing outdoors in a park, using a smartphone under trees.
Image is representative only and does not depict the actual subjects of the story.
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Signing a lease is supposed to be the stressful part. Move-in day is the (also stressful) reward, the part where you carry boxes and feel cautiously optimistic about the next chapter. It takes a pretty special kind of organizational failure to flip that dynamic entirely.
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Apartment gave me keys on move-in day then told me parking isn’t available until August — never entered unit, paid $3000, Arizona. What do I do?
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Man wearing glasses looking at his smartphone outdoors.
Image is representative only and does not depict the actual subjects of the story.
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The timeline here is what really stands out. Parking was in the lease addendum. Parking was confirmed in an official email the day before. Parking was confirmed again by a staff member on the phone that same morning. Keys were handed over, the whole move-in process was completed, and then, at the precise moment when it was most inconvenient to find out, someone mentioned the lot was full until August. The accuracy of that timing is almost impressive.
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A parking addendum in a lease isn't a vibe or a general intention. It's a written agreement that a specific thing would be provided for a specific price. There's apparently a separate clause somewhere saying availability isn't guaranteed, which creates a fun little contradiction with the addendum that specifically guarantees it. Courts tend to enjoy sorting out exactly that kind of internal inconsistency, and they tend to sort it out in favor of the person who showed up in good faith with a signed contract and three thousand dollars.
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Never actually entering the unit matters more than it might seem. Taking legal possession of an apartment typically involves, at minimum, being able to use it. Collecting keys in a lobby while learning that a required amenity won't exist for months is a credible argument that possession never really happened. Paying in full for something and then being unable to move in is not a minor hiccup, it's the whole thing failing at the most fundamental level.
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The weekend before speaking to a lawyer is best spent writing everything down. Every name, every date, every confirmation, every conversation. A clean organized timeline of what was promised and when is the kind of thing that makes a legal argument go from theoretical to very straightforward very fast. The apartment is almost certainly hoping this just goes away quietly. A well-documented paper trail makes that outcome considerably less likely.
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Man standing outdoors with a desert mountain landscape in the background.
Image is representative only and does not depict the actual subjects of the story.
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