Patient's mother criticizes healthcare worker for saying 'No problem' after she told him 'Thank you': 'I don't understand what part of my request would have caused a problem in the first place'

• A healthcare worker recently took to the internet to share his experience on the job. 

  "Said, "no problem" instead of "you're welcome" to a patient's mother and she reported me because, "I don't understand what part of my request would have caused a problem in the first place." Like, okay lady."

  --@raidenmontana

• 01
  
  via Alexander Grey

  A patient lies in a hospital bed.

  _{The person in this photo is not the real person in the story.}

• Fellow X users commented that this was probably a misunderstanding of the language he used. 

  “Classic generational language gap. Older generations hear 'no problem' as 'you were a burden, but I'll let it slide,' while younger people mean 'helping you took zero effort.' Reporting you for that is absurd though.”

  --@_ramonii

  “I remember one of those managerial skills tests I have to take at work every so often warned against saying “no problem” because it indicates that there might be a problem. No, that’s what the word “no” is for. Idiots.”

  --@SeanWhitmore

  “And it’s funny because ‘you’re welcome’ could be seen as acknowledging you’re doing something for them. There’s no winning!!”

  --@deathbyexile

• Others commented that this was nothing new for this industry or industries like it.

  “Working in health will have you realize grown people really are born yesterday, like genuinely, grown human adults really do be born yesterday.”

  --@satvrneli

  “Anything to do with public teaches you that .”

  --@2BlueRose4

• 02
  
  via Getty Images (Unsplash+)

  Call center employees talking to the public, who act as if they were born yesterday. 

  _{The people in this photo are not representative of the people in this story.} 

• Situations like this make me understand why businesses like Chick-fil-A make all of their employees say “My pleasure” instead of “You're welcome” or “No problem.” The latter two have too much baggage with different groups, and though “My pleasure” might sound silly, it also sounds absurdly gracious. 

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