Rude Customer Goes On Tyrannical BS Rant And Gets Called Out By Restaurant

Author image for mattstaff
mattstaff
Dec 5, 2018 10:00 PM EST

This woman does NOT understand how businesses work. We want to see the security tapes that had to have captured this delusional sh*t show. 

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  • 01
    Text - 6 months ago We had a big celebration planned for our daughter's birthday. We have been to this restaurant on many special occasions before. I called to make reservations and left a message like I was instructed on the voicemail and they would call me back. I did that but did not get a confirmation call so I called back 10 times with no answer. When we arrived the hostess was not aware of my voicemail because she stated she had not actually checked them. She also continued to look down at
    via namasteinbedyo
  • 02
    Text - Comment by Restaurant and husband (the Proud owner Dear of First, I'd like to start by explaining to you how a reservation works. For a special occasion we ALWAYS reccomend you reserve seating, particularly with large groups (6 or more people) Our seating is limited on the weekends due to a high volume of business. Making a "reservation" the day of is taking a gamble at any busy establishment. There is no record of your supposed voicemail. You stated (loudly and aggressively I might add)
    via namasteinbedyo
  • 03
    Text - when you tried you were unable to do so. This means you were within a two hour window of the time you'd like to join us when you called and,/or went online. That would be considered call ahead seating which we do not offer. We accommodate call ahead seating in the same form and fashion as walk ins, which is what you'd have been considered at that point. We accommodate as many walk ins as conceivably possible. We simply could not accommodate you the busy Saturday evening in question withou
    via namasteinbedyo
  • 04
    Text - Second, you will not speak 'll of a young lady (the hostess you mentioned) that you berated in a business full of people. Your behavior toward her, the manager, and the owner as well as your husbands behavior are inexcusable. Your actions and words were horrid as well as alarming from an individual (your husband) who proclaimed loudly that he is a successful business man (the not so humble owner of and assured us that we don't run ours appropriately. Ad ditionally, as far as the obnoxious
    via namasteinbedyo
  • 05
    Text - sat, or waiting during your tyrannical episode. It is not for you to ask what their status was in being sat. For individuals claiming to understand how to best run a business you clearly lack understanding of client confidentiality Lastly, as far as you or your money is concerned you are correct in assuming we do not need or want it. We do not allow our patrons to yell, cuss, or berate our staff in any manor. Rest assured the scene you caused has secured your position as the worst behaved
    via namasteinbedyo

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