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Smart Employee Gets Fake Fired to Prank Awful Customers

This young employee asked whether it was wrong to toy with the emotions of overly dick-ish customers by getting fake fired in front of them. It seems like a pretty harmless practice and gets bad customers to rethink their roles. We wonder what would happen if a customer just said "good!" People have ways of dealing with bad customers like this flight attendant who handled a problem flyer or this donut shop owner responding to a bad review with humility.

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