Entitled Customer Shows Up When Restaurant's Closed, Leaves Nasty Review

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mattstaff
Oct 24, 2021 5:00 PM EDT

The entitled people in this world that have the gross audacity to go ahead and stink up perfectly fine establishments with dishonest and downright nasty reviews because their entitlement wasn't catered to in the first place, are in a league of their own. Obviously, we're not talking about the kind of league that you'd ever want to find yourself in. We're just glad to see that this "customer" was dealt with in righteous fashion. Everyone has their breaking point, and eventually someone comes along that isn't going to put up with all of the toxic behavior. For another ridiculous case of entitlement, check out this Karen who demanded the exact change and then got upset when actually got it. 

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  • 01
    Font - DO00O Reviewed 2 days ago O via mobile Unpleasant Customer Service T arrived the time when their kitchen was about to close and there were four people in front of me and soon they got served. I was left out and stood there waiting to be seen during which time several staffs came and went yet no one bothered to nod or smile to acknowledge my presence. Finally a guy came and told me their kitchen was closed. looked at
    via BellisBlueday
  • 02
    Font - the watch and realised it was five minutes past 9 already. In the beginning he was kind enough to say he would ask the chef while after seeing his colleague wink at him he apologised and said there was nothing he could do. I do understand as such a popular restaurant they may not care if having one more customer or not, but as someone who has walked so long with high expectation yet to be treated like this I have to say I am quite disappointed. I don't think I would come back ever again.
    via BellisBlueday
  • 03
    Font - Thanks for your review, I think it is charting an interesting sociological trend that seems to be sweeping beleaguered Cornwall at the moment; that of entitlement. The restaurant is open 7 days a week and for 9 hours (12-9pm) without a break. Yet you decided to turn up near the end of service and expect a table, some groups such
    via BellisBlueday
  • 04
    Font - as the 4 that you mention had been queuing since 7:45 for a table and were given a promised table because of their persistence and good humour. They communicated clearly with the person in charge of the queue and a social contract was entered whereby their persistence paid off.
    via BellisBlueday
  • 05
    Font - You on the other hand didn't bother to reach out to the waitstaff and explain your situation. You expected tired and overworked staff to instantly understand your situation and felt entitled to make that staff continue service past the kitchen closing time of 9. If 300 odd people can turn up, be fed, enjoy their experience and be friendly and enjoyable to serve within a 9 hour time slot the question is: 'why can't you?"
    via BellisBlueday
  • 06
    Product - As a reply to you probably never wanting to return, we'd happily serve you if you could turn up within the 63 hours we are open a week... I'm sure you had a long walk back mulling your retaliation and unwitting highlighting of your entitled nature.
    via BellisBlueday

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customer service entitlement FAIL cringe restaurant ridiculous
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