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Self-Important Karen Makes Tech Support Drive Out For Easy Fix, Tech Support Quits

We can verify that the world is not going to run out of wildly entitled, impossible-to-deal-with Karens any time soon. Customer-facing employees have to deal with them in any field, from retail work to tech support. This tech support employee posted to the Reddit community r/TalesFromTechSupport about how they quit their first job in the industry, and after reading this story, we would have done the same thing. 

In this story, Redditor u/Sagro_Tan was called all the way out to a customer's home — apparently, a 90-minute drive — early on a Saturday morning because the customer called complaining that her computer would not turn on. This Karen seemingly ignored all troubleshooting questions the OP asked before heading out there themselves, which would have helped: the entire problem was only due to the laptop's battery dying and the power cable not being plugged in. Go figure.

Everyone has their breaking point, and it sounds like u/Sagro_Tan was well within their rights to leave that job after being woken up early on a weekend to deal with a customer who couldn't be bothered to plug their computer in. Life is far too short. If this tech support tale got you going, check out these IT memes for the people really holding up society as we know it.

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Posted by mattstaff
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customer service frustrating entitlement FAIL cringe technology ridiculous dumb karen

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