Entitled Customers Demand Extra Black Olives on Their Pizza, Malicious Compliance Ensues

Advertisement
  • 01
    Font - 'Extra Black Olives': Another Pizza Related Malicious Compliance Story M OC I decided I'd post my own pizza related malicious compliance story since there have been a couple posted lately and they reminded me a lot of mine. It's kinda similar, but it gave me a good laugh remembering it.
  • 02
    Font - I used to work at one of the Top 4, most well known pizza establishments. No, not the one named after a popular tile-based table top game, and not the one named after a father figure named Johnathan, or the one named after a small amount of a salad dressing named after a roman emperor. That should narrow it down pretty well, right? ANYWAYS, We had a customer who always called near closing and asked for 'extra black olives'.
  • 03
    Font - I would always put exactly what we were told to put for toppings, then add the exact amount we were told to put for 'extra'. Well, EVERY time these people would call back and say there wasn't enough, that 'the cook' hadn't put 'extra' black olives on... even though I definitely had, because I WAS the cook and the only one in store at this time since we would only staff 1 person in store (the MoD) and 1 or 2 drivers (10-11pm). So because I made the pizza, I knew their claim about there not
  • 04
    Font - For some reason they were always satisfied with the amount on the second pizza even though I just remade it and put the same amount of 'extra' on as the first one. That was because they were just trying to get a 2nd pizza free, and it had worked for them numerous times in the past. Well..after going through the same thing nearly once every week or two for a couple months I decided I was done, and that I would play a bit of a game of my own.
  • 05
    Font - The next time they ordered when they called and asked for extra black olives, I decided I'd just go ahead and put a little more than 'extra' on so they wouldn't have to call back, right? Well, guess what, they DID call back and as always, very rudely claimed there weren't enough olives (there were A TON of them). It was at this point that I decided I would comply with their wishes :) So on the 2nd pizza I covered the entire top completely with black olives. You literally couldn't see anyt
  • 06
    Font - The customer called back rudely yelling as expected, so I told them that I had put more than the amount we were supposed to for 'extra' on the first pizza and it wasn't enough for them.. So I made SURE I put enough on the 2nd that they wouldn't have to call back for a remake since they loved black olives so much! I also told him that the jig was up, I knew they were using the black olive thing to get free pizza, and that we weren't going to be remaking any more orders for them. Surprising
  • 07
    Font - Cruiser4357 5 days ago +1. We were eating at a regional pizza chain once when we saw another patron get their pizza and then head to the salad bar. They then emptied the bowl of black olives onto their personal pizza. I bet these he was related to your customers! 210 Reply Share
  • 08
    Font - LiteratureNo3595 OP • 5 days ago . Hahha 100%! I don't blame them tho..gotta save that $1.50 on toppings any way ya can!
  • 09
    Font - lankyturtle229 +1. 5 days ago That's when you tell them they have to return the first pizza. The local chain by us eventually did that so you couldn't load up on free pizzas. If something was wrong, the driver would bring a new one and pick up the old one. 149 Reply Share
  • 10
    Font - flatbushfc 5 days ago +4. Why did I think this was going to be about extra black meaning how dark the olives were? Great post still, though!
  • 11
    Font - JO cingeyedog 4 days ago My 8 year old son LOVES black olives on his pizza. During the pandemic lockdown, we ordered from Your Pie (think Subway for pizzas where all the ingredients are there and you tell the person what you want on the pizza). So, in the app, we ordered our pizzas. For him, it was a black olive pizza. In the special instructions, I said "extra, extra, extra black olives. When you think that no one in their right minds would want more black olives, double that". When we g
  • 12
    Font - NOTE: we have gone back multiple times. I told my son that he can get other ingredients on his pizza. He said "no. If I do, it will take up space that is meant for black olives" NOTE: They have a kids meal. Smaller pizza, drink and a gelato. He used to get that. He now asks to get the adult pizza. Why? "So I can get more black olives".
  • 13
    Gesture - Gythia-Pickle 5 days ago I mean, I'd absolutely love the pizza completely covered with black olives. I can sit and eat a jar at a time
  • 14
    Font - KansasBrewista+2 5 days ago Pizza joints treat olives like they are worth their weight in gold. We always order extra olives and it's like they count out 1-2 teeny little slices of olive for every slice of pizza. The corporate motto seems to be a pound of mean and ounce of olives. Not to discount your MC. It's a pretty good one.
  • 15
    Font - NaughtyCat890 +2 5 days ago Reminds me of a time when I worked at a famous fast food burger place. There was an employee fired for stealing, so she told her boyfriend about our "make it again for free" policy on anything not made correctly. Boyfriend dude decided to take advantage of that by lying about his food being made wrong and succeeded for several weeks because the manager "didn't check the food before handing it out".
  • 16
    Font - One night the dude came through when I was the night manager. I decided I was done with his shit. The moment I heard his voice over the headset (three of us in the entire store at the time, so we all wore headsets to communicate and back each other up), I told the other two workers that I would handle this entire order myself, start to finish. I rang up the order, cashed him out, made the order, and handed it to him.
  • 17
    Font - Just like every other time, he called 20 minutes later to say it was made wrong. I told him that I literally was the only one to interact with him and his food that night, so I knew he was lying and that he wasn't welcome back at our store. Fortunately, he never came back in the 18 months I continued working there.
  • 18
    Font - +3.5 days ago I won't lie, I probably would not only have eaten that second pizza with no complaints, that's how I'd order it from then on. MrZJones
  • 19
    Font - fikustree - 5 days ago How can I explain to a pizza or sandwich place that this is what I want to happen? I say "an excessive amount of olives" and I will gladly pay extra but they always give me a piddling amount. Now I just get those olives to go packs and do it myself.
  • 20
    Font - sybann +1 . 4 days ago A can of black olives costs about a buck. I'd have purchased cans to send along with the pizza just for yucks.

Tags

Scroll Down For The Next Article