'You're not supposed to have these': Retail employee asked to do manager's work, gets shamed by his boss's boss, malicious compliance ensues!

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  • 01
    Font - "Do extra work for free"
  • 02
    Font - No tags? No problem. M OC Fake names. I work at a popular thrift store. Great Bill it's called. Anyway So to sign in to the cashier till, we all have these little tags and we shoot them with the cashier gun we have to sign in to the register. Man I am so bad with words. I don't know what they're called, but it's the little shooty thing that cashiers use to register the product being sold. I call it a cashier gun, someone please correct me.
  • 03
    Font - ANYWAY Like a week after I started at Great Bill, my store manager loved my demeanor towards the guests, and overall everything. I am not a happy person, really, but if you saw me cashiering (or serving tables at Bed Robster), you would think I was the happiest mother alive. I literally give 120% to every single guest, I'm visibly and audibly loud and super cheerful. To a fault. Like people are astonished at my positivity and warmth (and if you check my post history, you'll see that I tru
  • 04
    Font - So after a week of starting, my manager gives me his tag and gives me the head cashier's (Victoria) tag, and tells me he wants me to do returns and voids and whatever else. Only managers and the head cashier can do returns and voids by signing in with their tags. I understand because if I didn't have this then the managers would have to come up to the counter every time a return or void happens (which is A LOT) and they are super busy and don't have time for that shiz.
  • 05
    Font - Last week, the District Manager comes in. I've seen this dude literally one time before this. He's never said a word to me. So this guy comes up to my register, looks down at my register and the three tags I have.
  • 06
    Font - DM (district manager): What's this? Me: What? DM: These (points to my tags) Me: Those are my tags. DM: Well I know you're not Victoria. And I'm pretty sure you're not Jason (store manager). Me: Yeah I'm Nat. DM: (looks at me with pure disdain and disgust with his mouth gaped open like he's about to envelope the largest known to man) DM: Well you're not supposed to have these! What are you doing with them?
  • 07
    Font - Me: Those are my tags DM: (takes Victoria and Jason's tags) DM: You're not allowed these tags. I'm going to tell Jason you have these and you better not take them again. Me: Okay DM: (walks away) Me: (grabs the phone and messages the entire store) "Can please get Victoria to register 3? Can I please get Victoria to register 3?"
  • 08
    Font - Victoria comes on by. I tell her what happened. She literally zooms the outta there and I presume went to tell Jason what happened because 5 minutes later Jason comes by and... Jason: I talked to Super B (district manager, fake name) and I told him I allowed you to have these so it's all good now.
  • 09
    Font - Me: No it's not all good. Jason: (looks at me funny) Me: Look, if it all good, then tell (district manager, fake Super B name) to come over here, apologize to me for the way he came at me and that he understands now, and I'll resume doing returns. Super B never came by.
  • 10
    Font - For the last week, I have messaged the managers over the intercom about a bazillion times to come do returns. Today my assistant manager Shelly...lol...I called for her over the intercom twice for a return and she never came up. So I waltzed to the back and was like Me: Hey Shelly, we have a return, I need you.
  • 11
    Font - Literally I'm not lying friends, literally Shelly: Please just do it, Nat, we have too much going on back here. Me: Nope. If Super Bi (district manager, fake name) wants to apologize and tell me I'm good to use your tags, then I'll do it. To be fair, I really like my managers and co workers. But if I'm going to do extra work for free and if all I'm going to get for it is scolded by my District Manager, f that s
  • 12
    Font - I don't expect to be fired anytime soon (again, my demeanor towards guests is ah-mazing) but DA, these managers are so so sad at me right now. Idgaf
  • 13
    Font - yepyep_nopenope - 8 hr. ago If it is company policy that you should not be doing returns and that you should not use other people's tags, then DO NOT DO IT. Even if superb apologizes and tells you it's okay. The moment someone needs a scapegoat, they will hang you out to dry and they will use this as the excuse. And it will not matter that someone told you to do it. Find out what the actual company policy is and follow it to the letter.
  • 14
    Rectangle - juneaux69 8 hr. ago A scanner....the "little shooty thing that cashiers use to register the product being sold" is called a scanner!
  • 15
    Font - Effective-Jelly-9098. 9 hr. ago Yeah pay you for management or don't. Not both
  • 16
    Font - dipdopdoop 9 hr. ago Imfao this is how i got bullied out of my job at BallWart. ive also worked at Great Bill and my experience isn't much different from yours. retail be retailin. great writing/names btw, had me cackling
  • 17
    Font - CO StudioDroid 6 hr. ago . If they are trusting you to do returns then they should just authorize you for them. Workarounds like this drive IT security folks around the bend.
  • 18
    Smile - Tatsa 5 hr. ago I see a simple solution to this problem, it starts with "p" and ends with "romotion".
  • 19
    Font - Aelaer 7 hr. ago You are correct. An apology (preferably by email) is the only way to protect yourself. After that, you could ask for the permissions on your tag to be adjusted, which would be motivation for a salary increase.

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