Customers demand an unholy amount of attention, clearly under the impression that they are the center of the universe and their every need must be doted on. Unfortunately for these Karens, they aren't the boss of everyone else. This Karen customer sent a feisty email to OP, who was the manager of an employee who made a simple mistake in delivering the wrong internet item to said Karen. OP offered his apologies and told the customer he would return the item at the company's expense, plus ship the correct item as soon as possible. He even told the customer that the original shipping would be refunded. But all this wasn't enough for Karen, who was obviously out for revenge.
Karen replied that actually, they wanted the employee fired. To put things in perspective, this was two weeks before Christmas, and the item in question was $8. OP was flabbergasted but then decided to have a little fun. OP replied to Karen's request with a long email, thanking Karen for bringing the situation to his attention, and that he would, in fact, be firing this employee. He then went on to elaborate a few (fake) details about this employee's life for good measure, to make Karen feel extra guilty.
What ensued was a very long apology from Karen, who begged OP to rehire this worker. Scroll down to see how exactly this played out, and what happened in the end. For more, here is a dude who joined the HOA to get back at his neighbor for constantly blocking his car.
Want More? Follow Us and Add Us as a Preferred Source on Google.