'You need to move, or get out': Karen gets kicked out of pizzeria after blocking server from waiting other tables

Author image for Eleonora Bader
Eleonora Bader
Jul 15, 2023 10:00 AM EDT

The service industry is riddled with careless, entitled, and rude customers who think you, as a server, should worship the ground they trample on. At the rate employees come and go in this industry, it's easy to decipher why nobody really likes to work as wait staff. In this case, OP was working at a pizzeria, waiting on an entire floor of tables alone, as there were no other servers on duty that shift. Running to and fro, most of the customers could recognize a damsel in distress when they saw one. But alas, not everybody is so bright or aware of their surroundings.

OP admitted they made a mistake and forgot to order Karen's pizza, but that didn't warrant the response and attitude they received. Karen reacted in an absurdly disproportionate way to news like that, and OP was having none of it. Scroll down to read what exactly happened. For more like this, here is a boss who promoted the wrong employee, leading to the company crumbling.

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  • 01
    Font - Posted by u/ExternalScary9392 13 hours ago Kicked out a table for the first time. Medium
    via u/ExternalScary9392
  • 02
    Font - Hello all! So this just happened to me a couple hours ago & I guess I just really need to get it off my chest cause I feel a bit guilty now. I've been a server for a little over 6 years. I work at a pizzeria that has a morning buffet that can get pretty busy. I am the only server on the entire floor today. 11:30 buffet starts & it's immediately busy. Had about 7
    via u/ExternalScary9392
  • 03
    Font - tables walk in in about 10 minutes. One of these tables was an older couple, they informed me one of them has a gluten allergy so they would need a gluten free pizza, no problem I say & I walk over to the system to put it in as a 15 top, a 10 top & and 8 top walk in at once.
    via u/ExternalScary9392
  • 04
    Font - I admit I forgot to place the pizza order, I was running around so much I was shaking and on the verge of tears. And it's worth noting all my tables can see this & everyone else was completely fine. A couple minutes later I go back to check on the couple and realize my mistake. I apologized & explained I was completely alone &
    via u/ExternalScary9392
  • 05
    Font - that I would go make their pizza on the fly. I go back, throw the pizza in and hit the floor again. About 5 minutes later I'm walking past the couple again, the woman stands up & blocks my path by putting her arms up in a “T” in front of me. That was the straw that broke the camels back. I very sternly said "that is incredibly rude, get your hands out of
    via u/ExternalScary9392
  • 06
    Font - my face. I am a person and I am trying my best" as she started arguing with me I just kept repeating to get her hands out of my face. Her husband then started to get up from the table and said “keep the f*Viking pizza" and I said "good idea, everything is on the house you guys can leave, have a good day" and stormed away. I noticed she
    via u/ExternalScary9392
  • 07
    Font - went to the front to try and pay but I just yelled "nope!! They're good!! On the house they can leave!!" To my manager who was about to cash them out. She said "alright" and walked away from them. The woman looked really embarrassed and I just went back to my busy dining
    via u/ExternalScary9392
  • 08
    Font - room. Everyone else went smoothly and I was able to get through the rest of my shift with no other problems. But I feel guilty because I do NOT talk to people like that, never in my 6 years have I yelled or kicked a customer out.
    via u/ExternalScary9392
  • 09
    Font - But I didn't appreciate being treated like a dog. And that generation wonders why no one wants to work. Ok rant over, I hope everyone is having a better day!!
    via u/ExternalScary9392
  • 10
    Font - magiccitybhm· 13 hr. ago Well done. You did what you had to do. It should have been completely obvious you were running solo and doing your best (it seems every other table realized that). 568 Reply Share
    via u/Emagiccitybhm
  • 11
    Font - montessoriprogram · 12 hr. ago You made a small mistake. They crossed the line. Nothing to feel guilty about. Honestly you handled yourself well considering the stress level you were under. Ask yourself how would someone else have
    via u/montessoriprogram
  • 12
    Font - handled it in the exact same emotion state? Probably similar - or more aggressively. 77 Reply Share
    via u/montessoriprogram
  • 13
    Font - Blakids · 11 hr. ago She tried the ultimate intimidation maneuver of the T pose and you were not shaken. You are simply a god amongst men. Well done
    via u/Blakids
  • 14
    Font - Or at least that's how I interpreted what you meant but I could be wrong ↑ 67 ↓ Reply Share
    via u/Blakids
  • 15
    Font - ExternalScary9392 OP 9 hr. ago Hahaha no it was a straight T- pose. I was already so stressed so when I saw her doing this I immediately got PO Reply Share 30
    via u/ExternalScary9392
  • 16
    Font - Existing Winter5679 13 hr. ago If someone ever blocked my path and got in my face like that, they'd have caught a kick to the shin or a tray to the chest. You did good. She should have been humiliated 73 Reply Share
    via u/Existing_Winter5679
  • 17
    Font - Bao Xinhua 12 hr. ago You got nothing to feel bad about hun. You give people the same respect that they give you. And they gave you none. Good work today!
    via u/Bao_Xinhua
  • 18
    Font - By the way your manager sucks balls. You're all alone with half a dozen big tables and he's standing up with the front desk when no one's ready to leave? The lazy ba ard should have at least been running food for ya. 51 ↓ Reply Share
    via u/Bao_Xinhua
  • 19
    Happy - ExternalScary9392 OP 12 hr. ago Thank you:) and I can see how it sounds that way from the story but my managers are actually amazing. It was just her & I in the entire store. She was just as
    via u/ExternalScary9392
  • 20
    Font - busy in the back of the house as I was in the front. She just happened to be walking by when they came up to cash out Reply Share 39
    via u/ExternalScary9392
  • 21
    Font - swiller123 13 hr. ago i'm literally clapping 39 Reply Share
    via u/swiller123
  • 22
    Font - menacemeiniac · 12 hr. ago Handled it better than I would have, you did nothing wrong except for the obvious which is forgetting their order temporarily but you know how it is. We ARE human, and mistakes happen no matter how good you are. Your
    via u/meancemeiniac
  • 23
    Font - small mistake of forgetting their order for a few minutes would never ever warrant the type of attitude they dished you. Good on you for standing up for yourself. I see too many stories on here of people getting berated and even ass ulted and they're too
    via u/meancemeiniac
  • 24
    Font - scared to say something to the customer. We aren't fu <ing circus monkeys, we aren't indentured servants, we're humans just trying to work. ↑ 16 Reply Share
    via u/meancemeiniac

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workplace-stories-reddit kick-out-customer employee server waiter restaurant-server Awkward entitled-karen pizza-order workplace waitress tales from your server pizzeria karen restaurant fails
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